• Not sure what we have done, but hope someone here can give me an idea.

    Until recently, when I reduced the page width our site responded responsively, the sidebars collapsing to arrows.

    This morning I noticed it wasn’t collapsing properly, instead collapsed to small portions of both sidebars. Not until reducing to phone size do the bits of sidebar disappear.

    Any suggestion would be much appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi,

    In my browser developer tools, I can see a javascript error on your website.
    You can try to find out whether it’s a cache issue, or a plugin conflict causing this error.
    https://docs.presscustomizr.com/article/280-pro-troubleshooting-guide-for-websites-using-hueman-pro-wordpress-theme#broken-website

    Thank you

    Thread Starter adieu

    (@adieu)

    Hi Denzel,

    Sorry I didn’t see your reply until today.

    I seem to have mucked things up.

    Disabled W3 Total Cache, but my site disappeared. Now I get:

    Service Unavailable
    
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
    
    Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

    Undid most of the changes, but page is still unavailable. Not sure what to do.

    Thread Starter adieu

    (@adieu)

    Oops, I am told by my web host that I have exceeded file space, the reason for the 503 error. Brother.

    Will continue trying the fix when I am back online.

    Thread Starter adieu

    (@adieu)

    Hi Denzel,

    I have my website back. I completely removed W3 Total Cache from the site, deactivated and deleted.

    I also turned some plugins off, one by one, and then checked the page. The problem persists. Is that how you would deal with it, or is there something else I can try?

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Responsiveness not working as it did’ is closed to new replies.