Responsive & Supportive

I just recently purchased the Personal License and I had some issues with the install. I sent an email with my concerns and received a response within hours. It was an unusual situation and they offered to do the install for me – without charging me. I was incredibly impressed by that. I had another issue where I put the site license key on the wrong website – I wrote them and explained what I had done – it was my error – and in less than an an hour they responded to me and reset the site license for no additional charge. I expected to be charged in both situations and was pleasantly surprised with their responsiveness and generosity in helping me out. Service is everything! Well done Event Espresso!