• The treatment was initially very kind, then the disadvantages of the plugin and the disadvantages of the support team appeared
    You cannot, as an agent, activate the plugin on any site unless you return to them, and they make you believe that the problem is individual, and when I repeated that I have the right to activate the plugin on any site via the serial, the response was that they will try to solve this problem
    They also presented a fake offer that the agent has the right to use the plugin on unlimited sites, and when I entered the control panel, I found that the matter is not as they say
    My site also had problems because of the plugin, and they left me for many days without any response from them
    I think that if they improve the support service and stop making unreal promises, they will move forward

    • This topic was modified 3 months, 2 weeks ago by 3arefon. Reason: It was difficult to activate the plugin myself and the support runs away from solving problems and if they solve the problem they may leave you for more than a week or two weeks and maybe more. Also, unprofessional behavior appeared from their deletion of support tickets
    • This topic was modified 3 months, 2 weeks ago by 3arefon. Reason: It was difficult to activate the plugin myself and the support runs away from solving problems and if they solve the problem they may leave you for more than a week or two weeks and maybe more. Also, unprofessional behavior appeared from their deletion of support tickets
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  • Hi @3arefon

    Thank you so much for this glowing review.

    It’s a great pleasure and achievement for me to help a user like you. We are thrilled to hear that you are enjoying our product. Also, we’re delighted to hear that you are pleased with our support. Your feedback is greatly appreciated.

    Whenever you need any assistance please reach out to us.

    Have a good day!

Viewing 1 replies (of 1 total)
  • The topic ‘Support leaves you hanging for days.’ is closed to new replies.