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  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    As you use a commercial theme and need support, please use their official support channel. We feel they are best equipped to support their products.

    https://support.proteusthemes.com/

    Since you are using a commercial theme we ask that you please go to their official support channel, so you can get support from the people who know it best.

    https://support.proteusthemes.com/hc/en-us

    Forum volunteers are also not given access to commercial products, so they would not know why your theme is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

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