Hi,
That’s a premium theme so we aren’t going to be able to know for sure because we don’t have the source code for that theme to look at but here’s what it looks like is happening …
Looking at the source of your website, there is only one “open_sidemenu” button. But when you inspect the site, there are three … this means that your theme is creating the menu systems (sticky and mobile) with JavaScript after our plugin has been able to enable the buttons to work.
This means that the sticky / mobile menu SideMenu open buttons don’t exist when the SideMenu JavaScript is run.
So you will need to speak to your theme developers and ask them if they provide a hook for when the sticky and mobile menus have been loaded. If they do then we could use this to apply the “click” events after the theme has created the menus.
Oliver