Responsive option is not showing anymore

  • Resolved henrytngotest

    (@henrytngotest)


    4 years, 8 months ago

    Hi there,
    After the new update, the responsive option is not showing anymore. I can see the tab, but when you click the tab, it shows absolutely nothing.
    Anyone with the same problem?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Imtiaz Rayhan

    (@imtiazrayhan)

    Hi @henrytngotest,

    I am really sorry to hear that.

    Can you please try clearing your cache?

    One possible reason could be old files loading due to cache.

    If that doesn’t fix it, we will look further into it.

    Please let me know.

    Regards.

    Thread Starter henrytngotest

    (@henrytngotest)

    Hi Imtiaz!
    Yes, I have tried clearing cache many times, but it didn’t help.
    Regards.

    Plugin Author Imtiaz Rayhan

    (@imtiazrayhan)

    Hi @henrytngotest,

    I am really sorry to hear that.

    Can you please try deactivating and activating the plugin?

    Also, if possible please check if there are any errors showing in browser console while you are in the builder?

    I apologize for the inconvenience.

    Regards.

    Plugin Contributor erdembircan

    (@erdembircan)

    Hello @henrytngotest,

    Sorry to hear you encountered that kind of issue. If you still have it, please share us with the necessary information we provided on the post before. Up until then, marking the topic as resolved.

    Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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