• Resolved sinedb

    (@sinedb)


    Hello,

    I’m back with my problem. As you advise, I checked with Elementor.

    They made me try with another theme (hello elementor). In this case, the display of the plugin size is good on both computer and phone. But when I swith to Ibid theme, it doesn’t work anymore. On phone the plug in size become huuuuggggge.

    Ibid is a poopular theme for auction matter, so, please, could you have a look so your plug in would fit with it ?

    It would be so great …..

    (here is the elementor support answer:

    After inspecting your site I noticed that this seems to be a compatibility issue with the “WooGallery Slider” plugin and your theme “Ibid Enfant”. Elementor seems to be working as expected in both Desktop and mobile versions.

    If I switch the theme from Ibid Enfant to Hello by Elementor the WooGallery widget slider embedded on the indicated page displays as expected.
    ?
    ?In this regard, as much as I would love to help you, please note we can’t provide support about third-party plugins/themes given that we do not have any control over them.
    ?
    ?In this case, I highly recommend that you report this issue to the support team for this plugin so they may further troubleshoot and provide any recommendation (or possible fix) to resolve this issue)

    Thanks

    The page I need help with: [log in to see the link]

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