Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor responsivemenu

    (@responsivemenu)

    Hey pyro,

    Did you fix this as I can see it now?

    All the best

    Thread Starter pyro2509

    (@pyro2509)

    Hi, I rolled back to the previous version. I checked through the forum and it seems, correct me if I’m wrong, that there’s a setup procedure as well, so I took the less time consuming route.

    Plugin Contributor responsivemenu

    (@responsivemenu)

    Hi pyro,

    There shouldn’t be any setup procedure bar hitting Update Options again. I’d like to help out if possible.

    Do you have a dev site setup anywhere I can possibly help you out on or can you give me access to your site so I can try and get it working?

    All the best

    Thread Starter pyro2509

    (@pyro2509)

    I’ll set up a dev site and send the details as soon as I’m done with it.

    Plugin Contributor responsivemenu

    (@responsivemenu)

    Hey pyro,

    Great news and thanks for that, please send it over to support [at] responsive [dot] menu.

    All the best

    Thread Starter pyro2509

    (@pyro2509)

    Sent!

    Plugin Contributor responsivemenu

    (@responsivemenu)

    Hi there,

    It seems the problem is with your PHP version.

    It needs to be PHP 5.4, can you check with your host what version you have and upgrade to this version if necessary.

    All the best

    Thread Starter pyro2509

    (@pyro2509)

    I’ll look into that. Thank you for the quick response. Excellent plugin btw!!

    Plugin Contributor responsivemenu

    (@responsivemenu)

    Hey pyro,

    You are more than welcome! It’s been a manic day with the new migration to completely new version trying to answer support requests etc. and keep away the unfortunate 1 star reviews Ive received.

    Thanks for your patience with the migration it is much appreciated, I just wish all were as patient and willing to work through issues as you are!

    All the best

    Thread Starter pyro2509

    (@pyro2509)

    I found patience to be a virtue! But best of luck and like they say; just keep swimming!

    Plugin Contributor responsivemenu

    (@responsivemenu)

    Hey,

    Oh yes it definetely is! I’m sure once the storm of the first two weeks are over and it calms down it will all be rosy again!

    If theres anything I’ve learned is most people don’t like change!

    Have a great day

Viewing 11 replies - 1 through 11 (of 11 total)
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