Responsive Boat “Big Title Section” Bug

  • Resolved seekfind2

    (@seekfind2)


    7 years, 9 months ago

    Change The Title
    <NOT RESOLVED AT ALL>
    2 months, 3 weeks ago
    Hi, i’m trying to change the Title of the Responsive Boat theme but the change won’t populate. When I try to modify the text, it resets to the default:”One of the most popular themes on www.remarpro.com” Somebody else posted this a while back and another user said they had modified php files but no one listed what files specifically.

    Its a superb theme but not sure how to fix it, and might just have to move on. Ideas?

Viewing 10 replies - 1 through 10 (of 10 total)

  • I have the same problem

    I have the same problem. How do we fix it?

    Thread Starter seekfind2

    (@seekfind2)

    I don’t know. I have sent several email to the support team at https://themeisle.com. They directed me to download a troubleshooting plugin called Parrot and then went completely radio silent on my support ticket. I don’t think they know how to fix it and it’s a deal killer for me.

    I surely won’t buy the PRO upgrade package for the theme that I was planning on purchasing. I am very disappointed as it’s a well laid out and easy to use theme. One must wonder how many other bugs are there if they can’t even get the first page that is loads on the site to work correctly.

    One star for support – that’s only because they answered one email before ignoring my ticket and follow-on emails, otherwise they get zero stars.

    Thank you for your quick response. It’s really disappointed that they don’t reply on your e-mails. After hearing this, I will go for another theme. Again, thank you for your quick response and story.

    Thread Starter seekfind2

    (@seekfind2)

    You bet. You might try submitting a ticket yourself and mention that other people are having this issue and are not getting any support. I submitted another ticket today and will post back either way. :/

    Thread Starter seekfind2

    (@seekfind2)

    They answered. It appears to have resolved the issue. I cannot get the logo to display as of yet.

    “Hello, please connect to your website via FTP and go to your Zerif Lite parent theme and copy the big_title.php which is located in the sections folder. Then go to the Responsiveboat child theme and inside the sections folder delete the big_title.php it has and paste the new one from the Zerif Lite parent theme.”

    Thank you for your e-mail. The Big title section is working now.
    Again, thank you!

    Thread Starter seekfind2

    (@seekfind2)

    You bet. Hope it goes well!

    Affirmative. It solves the problem.

    (sorry for my English) ??

    Regards
    wotik

    • This reply was modified 7 years, 8 months ago by wotik.

    Hi,
    Glad ?? to know this.
    Thanks
    Mohammad

Viewing 10 replies - 1 through 10 (of 10 total)
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