“Response was: cURL error 28” keeps appearing

  • Resolved kjwp7

    (@kjwp7)


    2 years, 7 months ago

    Hello,

    Today I started to experience issues with connection between my website and Wordfence. The error “wp_remote_post() test back to this server failed! Response was: cURL error 28: Connection timed out after 10001 milliseconds” appears randomly in Connecting to Wordfence servers (http), Connecting to Wordfence servers (https), or Connecting back to this site. I have not changed anything recently, and such things started to today. Website works fine, but I find it difficult to run Wordfence scan (sometimes I cannot do that because of the error). What should I do to fix it?

    Thanks!

Viewing 1 replies (of 1 total)
  • Plugin Support wfjanet

    (@wfjanet)

    Hi @kjwp7,

    Thank you for reaching out to us.

    The cURL error 28 is a common error and usually temporary. However, since you mentioned that the error is persistent, please reach out to your hosting provider so that they can take a look at the issue with the cURL library on your hosting server. Confirm that they haven’t blocked Wordfence’s scanning server’s IP address range from accessing your site. Our servers’ IP addresses range from 69.46.36.0 to 69.46.36.32.

    In some cases, adjusting the memory limit and the maximum execution time can be helpful. To do this, access your wp-config.php file, look for the wp_memory_limit and update it to 128M or 256M define(‘WP_MEMORY_LIMIT’, ‘256M’); You can set the max_execution_time = 60 in php.ini. Wordfence’s scan only uses half of this value by default but values above 60 may cause problems in other cases.

    To resolve the scan issue in the meantime, try enabling the option “Start all scans remotely” found in the “Debugging Options” section at the bottom of the “Diagnostics” tab on the Wordfence “Tools” page.

    If the issue persists, please send a diagnostic report to wftest @ wordfence . com. You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Looking forward to hearing from you.

    Thanks,

    Janet

Viewing 1 replies (of 1 total)
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