• Resolved paul

    (@shvb2007)


    In the login form and plugin test after solving recaptcha and pressing the button I receive error for wrong recaptcha. however recaptcha shows the green checkmark. I’m using version 2. Disabled all other plugins except “Flexible SSL for CloudFlare” which is necessary for my site to work and no difference.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support andrewsupport

    (@andrewsupport)

    Hi,

    Please verify that the keys are correct here – https://www.google.com/recaptcha/admin#list. If keys are correct, but the problem still remains, please try to generate new keys and enter them on the plugin settings page.

    After this, try to follow the next instructions in order to test reCaptcha’s keys:
    1) Go to reCaptcha Settings page;
    2) Click “Test reCaptcha”;
    3) Test your reCaptcha;
    4) Then click “Test Verification”;

    Also, it’s necessary to check reCAPTCHA version because if you switched between Version 2 and Version 3, you should regenerate new keys.

    Thread Starter paul

    (@shvb2007)

    Thank you. I checked the keys. I removed and generated new keys and updated the plugin settings page. Anyway it does not change. The plugin is not working in all of my three websites. Recaptcha box works like before and the green checkmark appears. but the Test Verification shows error.

    Plugin Support andrewsupport

    (@andrewsupport)

    Hi,

    Could you please specify do you have this issue with the WordPress default login form?
    You can try to complete the following steps in order to detect the problem and find its solution:

    1) Activate a default WordPress theme for a while (Twenty Nineteen or Twenty-Twenty) and check if the problem remains.
    2) Deactivate all of your plugins except the reCaptcha plugin and also check if the problem is still present. If it is not, activate the plugins one by one, meanwhile checking, after which plugin activation the problem appears again.
    3) Contact us back with information about the results.

    Thread Starter paul

    (@shvb2007)

    I can login successfully when the plugin is disabled. I deactivated all plugins except “Flexible SSL for CloudFlare” which is necessary for my site to work over cloudflare flexible ssl. Also, the problem occurs with any other active theme.

    Plugin Support andrewsupport

    (@andrewsupport)

    Hi,

    To solve your problem, please contact us via our Help Center.

    Thread Starter paul

    (@shvb2007)

    Hi, Thank you.

    Plugin Support andrewsupport

    (@andrewsupport)

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. Have a nice day.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Response successfully received but not accepted by plugin!’ is closed to new replies.