Response is not returning in Fancybox pop

  • Resolved nonni2019

    (@nonni2019)


    1 year, 9 months ago

    Hi

    I am using Fnacybox popup to show my gravity form. It was working fine upto last month, but getting response issue from this month. When ever I submit the form, only processing scroll is showing and no response is shown to the user/customer, as he didn’t know what happen to the form they submitted. But form is submitted, as I get details at my backend.

    Even website is upto date — all plugins, theme are latest.

    Can you please have a look?? what happens to the popup response??

    Its urgent !!!!!

    Thanks

    The page I need help with: [log in to see the link]

Viewing 16 replies (of 16 total)

  • I’m sorry to say I really have no idea. It looks like a conflict with other script but I don’t no which one.

    If it does not occur on the staging site, then your only way to find out more is to do some tests on the live site. What you could do is install the excellent plugin Check Conflicts. It will allow you to disable all other plugins and even switch to a default theme but ONLY for you, while normal site visitors will keep seeing the normal live site…

Viewing 16 replies (of 16 total)
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