Respond to this comment {via email} not working

  • Resolved dreamynest

    (@dreamynest)


    14 years, 4 months ago

    I used to be able to click the little envelope icon on my dashboard for each comment {Respond to this comment} and it would thread my reply on my blog AND e-mail the person I was replying to. Now that envelope icon isn’t clickable and I get an error script message at the bottom lower corner of my brower window.

    I now have to click on “reply” and my replies are threaded on my blog, but it does not send my reply to the commentor. Which entails me wasting a lot of time to get a reply via e-mail to the commentor.

    I’ve tried it in Firefox and IE and have the same issues in both browers.

    Please help!

Viewing 7 replies - 1 through 7 (of 7 total)

  • what plugin is it?

    Thread Starter dreamynest

    (@dreamynest)

    I don’t think it’s a plugin at all.

    I’m running Atalhaulpa theme, and I went to their forums and they said it was a WP issue. I guess because it’s on the dashboard??

    I wasn’t aware wp did that natively

    Thread Starter dreamynest

    (@dreamynest)

    *shrug* I don’t have a clue. I thought it was there from day one. Shows you how much I pay attention, huh? Ok. I guess not.
    Back to the research of playing with the plugins then. Thank you so much, Samuel. I really do appreciate it. ??

    Thread Starter dreamynest

    (@dreamynest)

    Found it, Samuel! I apparently skipped over it when looking through the plug-ins. Don’t ask me how. Sorry.

    It was the “Comment Email Responder” plugin. Apparently it’s not working now. I hope they get it fixed soon because this is an AWESOME plug-in.

    Sorry for the trouble.

    hey – troubleshoot it
    deactivate all plugins
    now activate the “Comment Email Responder” plugin
    does it work now?
    if so, activate other plugins one by one until you find conflict

    Thread Starter dreamynest

    (@dreamynest)

    Hi Samuel – Just an FYI – troubleshooting it with ALL of my plugins deactivated still didn’t work. I think the “Comment Email Responder” is buggy. Thanks for the advice though. ??

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Respond to this comment {via email} not working’ is closed to new replies.