Beware of ParcelPanel: Deceptive Customer Service Practices
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I’ve been a dedicated user of ParcelPanel’s Essential Plan with Dser integration for a substantial period. However, my loyalty has been severely tested as the customer service team employed deceitful tactics. In a recent update, Dser integration was abruptly removed, and users were coerced into upgrading to the costlier Professional Plan.
This blatant betrayal by ParcelPanel’s customer service has left me feeling deceived and frustrated. The sudden change, coupled with the lack of upfront communication, has eroded the trust I once had in the service. It’s disheartening to discover that the very team meant to assist customers can resort to such underhanded tactics.
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