[RESOURCE_NOT_FOUND] Error on checkout page.

Hello, we are facing this issue with paypal too.

UNPROCESSABLE_ENTITY – Should equal item_total + tax_total + shipping + handling + insurance – shipping_discount – discount.

Here is system status:



 WordPress Environment

WordPress address (URL): https://www.pureinvitation.co.uk
Site address (URL): https://www.pureinvitation.co.uk
WC Version: 8.5.2
REST API Version: ? 8.5.2
WC Blocks Version: ? 11.8.0-dev
Action Scheduler Version: ? 3.7.1
Log Directory Writable: ?
WP Version: 6.4.2
WP Multisite: –
WP Memory Limit: 4 GB
WP Debug Mode: –
WP Cron: –
Language: en_GB
External object cache: – Server Environment

Server Info: Apache/2.4.58 (Debian)
PHP Version: 7.4.33
PHP Post Max Size: 100 MB
PHP Time Limit: 1200
PHP Max Input Vars: 12500
cURL Version: 7.64.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~buster-log
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database

WC Database Version: 8.5.2
WC Database Prefix: wp_
Total Database Size: 6783.51MB
Database Data Size: 5724.91MB
Database Index Size: 1058.60MB
wp_woocommerce_sessions: Data: 4.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 36.56MB + Index: 10.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 334.89MB + Index: 243.66MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_acl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_blocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_countries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab_ip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab_net: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_log: Data: 5.52MB + Index: 3.52MB + Engine InnoDB
cerber_qmem: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_traffic: Data: 6.52MB + Index: 0.25MB + Engine InnoDB
wp_actionscheduler_actions: Data: 9.02MB + Index: 13.38MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 6.02MB + Index: 6.03MB + Engine InnoDB
wp_bv_activities_store: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_ip_store: Data: 0.48MB + Index: 0.38MB + Engine InnoDB
wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cerber_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cerber_sets: Data: 0.45MB + Index: 0.00MB + Engine InnoDB
wp_cerber_uss: Data: 0.38MB + Index: 0.06MB + Engine InnoDB
wp_commentmeta: Data: 0.39MB + Index: 0.39MB + Engine InnoDB
wp_comments: Data: 150.67MB + Index: 91.27MB + Engine InnoDB
wp_cpf_custom_products: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cp_feeds: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_db7_forms: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
wp_ewwwio_images: Data: 15.52MB + Index: 11.58MB + Engine InnoDB
wp_ewwwio_queue: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_action_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_field_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_form_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_nf3_objects: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_nf3_object_meta: Data: 8.52MB + Index: 0.00MB + Engine InnoDB
wp_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_upgrades: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 19.25MB + Index: 3.53MB + Engine InnoDB
wp_postmeta: Data: 622.98MB + Index: 429.95MB + Engine InnoDB
wp_posts: Data: 407.77MB + Index: 28.09MB + Engine InnoDB
wp_redirection_404: Data: 29.06MB + Index: 10.55MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.25MB + Index: 0.25MB + Engine InnoDB
wp_redirection_logs: Data: 2.52MB + Index: 0.48MB + Engine InnoDB
wp_sbi_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sbi_feed_caches: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_sbi_instagram_feeds_posts: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_posts: Data: 3.02MB + Index: 0.00MB + Engine InnoDB
wp_sbi_sources: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.31MB + Index: 0.33MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 4.25MB + Index: 1.48MB + Engine InnoDB
wp_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_tpcpv3_cbktbl: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_tpcpv3_cronjob_tbl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_tpcpv3_tnxtbl: Data: 51.56MB + Index: 1.23MB + Engine InnoDB
wp_usermeta: Data: 180.72MB + Index: 128.36MB + Engine InnoDB
wp_users: Data: 10.52MB + Index: 11.55MB + Engine InnoDB
wp_utmdata: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 10.52MB + Index: 8.00MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.44MB + Index: 0.48MB + Engine InnoDB
wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 31.56MB + Index: 27.06MB + Engine InnoDB
wp_wc_order_stats: Data: 14.52MB + Index: 11.53MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 5.52MB + Index: 5.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.33MB + Index: 0.63MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 8.52MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 1.52MB + Index: 0.22MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.47MB + Index: 0.17MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wml_entries: Data: 564.56MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_exported_csv_items: Data: 63.09MB + Index: 1.50MB + Engine InnoDB
wp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_emails_log: Data: 32.02MB + Index: 0.16MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 3052.83MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_action_history: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_xlutm: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_xlutmmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 11.52MB + Index: 4.41MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 1.52MB + Index: 0.64MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.27MB + Index: 0.14MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.47MB + Index: 0.00MB + Engine InnoDB Post Type Counts

acf: 1
acf-field: 669
acf-field-group: 12
attachment: 9102
custom_css: 2
global_product_addon: 1
nav_menu_item: 74
nf_sub: 6513
oembed_cache: 10
page: 68
post: 94
product: 2404
revision: 309
shop_coupon: 48
shop_order: 98730
shop_order_refund: 565
testimonial: 17
wc_order_email: 10
wc_order_status: 23
wp_cop_email: 38685
wp_global_styles: 2
wpcf7_contact_form: 2
wpcf7r_action: 2
wpcode: 2 Security

Secure connection (HTTPS): ?
Hide errors from visitors: ? Active Plugins (51)

Redirection for Contact Form 7: by Qube One Ltd. – 3.1.2
Advanced Custom Fields PRO: by WP Engine – 6.2.5
WooCommerce Applepay Checkout Gateway v2: by Total Processing Limited – 4.0
Autoptimize: by Frank Goossens (futtta) – 3.1.10
Block Specific Plugin Updates: by Dinesh Karki – 3.3.2
Price Update: Bulk Pricing Editor for WooCommerce: by WPFactory – 1.9.7
Contact Form 7: by Takayuki Miyoshi – 5.8.6
Contact Form CFDB7: by Arshid – 1.2.6.7
Custom Post Type UI: by WebDevStudios – 1.15.1
Duplicate Page: by mndpsingh287 – 4.5.3
Yoast Duplicate Post: by Enrico Battocchi and Team Yoast – 4.5
GTM4WP: by Thomas Geiger – 1.19.1
EWWW Image Optimizer: by Exactly WWW – 7.2.3
Payment Gateway Plugin for PayPal WooCommerce ( Free ): by WebToffee – 1.8.3
Feefo Ratings & Reviews: by Feefo – 1.0.8
WPCode Lite: by WPCode – 2.1.8
Smash Balloon Instagram Feed: by Smash Balloon – 6.2.7
Klaviyo: by Klaviyo
Inc. – 3.3.3

LuckyWP ACF Menu Field: by LuckyWP – 1.0
MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 5.45
Microsoft Clarity: by Microsoft – 0.9.3
Order Export & Order Import for WooCommerce: by WebToffee – 2.4.7
PixelYourSite: by PixelYourSite – 9.4.7.1
Pure Invitation: Colour Choices: by –
Pure Invitation: Samples: by –
Pure Invitation: Wishlists: by Dave Houlbrooke –
Rearrange Woocommerce Products: by Aslam Doctor – 4.2.0
Redirection: by John Godley – 5.4.2
SVG Support: by Benbodhi – 2.5.5
Term Management Tools: by theMikeD
scribu – 2.0.1

Total Processing Card Payments & Gateway for WooCommerce: by Total Processing Limited – 6.0.1
CTX Feed: by WebAppick – 6.4.6
Advanced Order Export For WooCommerce: by AlgolPlus – 3.4.5
Premmerce Permalink Manager for WooCommerce: by premmerce – 2.3.5
WooCommerce Conversion Tracking: by weDevs – 2.0.12
WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.5.0
WooCommerce Opayo (formally SagePay) Form and Direct Gateway: by Andrew Benbow – 4.6.3
WooCommerce Google Analytics Integration: by WooCommerce – 1.8.13
CURCY - WooCommerce Multi Currency Premium: by VillaTheme – 2.3.1
WooCommerce Order Status Manager: by SkyVerge – 1.7.1
WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.11.4
WooCommerce Table Rate Shipping: by WooCommerce – 3.0.4
WooCommerce Xero Integration: by WooCommerce – 1.7.33
WooCommerce: by Automattic – 8.5.2
Yoast SEO: by Team Yoast – 21.9.1
WP Cerber Security, Anti-spam & Malware Scan: by Cerber Tech Inc. – 9.6.1
WP Crontrol: by John Blackbourn & contributors – 1.16.1
WP Mail Logging: by WP Mail Logging Team – 1.12.0
WP Mail SMTP Pro: by WP Mail SMTP – 3.8.1
WP Rollback: by WP Rollback – 2.0.6
WP-Sweep: by Lester 'GaMerZ' Chan – 1.1.8 Inactive Plugins (16)

Breeze: by Cloudways – 2.1.3
Change wp-admin login: by wpexpertsio – 1.1.8
Facebook for WooCommerce: by Facebook – 3.1.9
Heartbeat Control by WP Rocket: by WP Rocket – 2.0.1
Ninja Forms: by Saturday Drive – 3.7.1
Ninja Forms - Campaign Monitor: by The WP Ninjas – 3.0.5
Pure Invitation: Addon Coupons: by Dave Houlbrooke <a href="mailto:[email protected]">[email protected]</a> –
Pure Invitation: Capture: by –
Pure Invitation: Ninja Forms Colour Swatches: by –
Query Monitor: by John Blackbourn – 3.15.0
Smush: by WPMU DEV – 3.15.4
WooCommerce Amazon Pay: by WooCommerce – 2.5.1
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WOOCS - WooCommerce Currency Switcher: by realmag777 – 2.3.8
WP-SCSS: by Connect Think – 4.0.2
WP Mail SMTP: by WP Mail SMTP – 3.11.1 Settings

API Enabled: ?
Force SSL: ?
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to Woo.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – WC Pages

Shop base: ? Page ID is set
but the page does not exist

Basket: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: #104943 - /checkout/
My account: #15881 - /my-account/
Terms and conditions: #67 - /terms/ Theme

Name: Pure Invitation
Version: 1.0.1
Author URL: https://courageous.co.uk/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ? Templates

Overrides: pure_invitation/woocommerce/archive-product.php
pure_invitation/woocommerce/cart/cart.php
pure_invitation/woocommerce/cart/mini-cart.php
pure_invitation/woocommerce/checkout/form-checkout.php
pure_invitation/woocommerce/checkout/form-coupon.php
pure_invitation/woocommerce/checkout/form-login.php
pure_invitation/woocommerce/checkout/payment-method.php
pure_invitation/woocommerce/checkout/payment.php
pure_invitation/woocommerce/checkout/review-order.php
pure_invitation/woocommerce/checkout/thankyou.php
pure_invitation/woocommerce/content-product.php
pure_invitation/woocommerce/content-single-product.php
pure_invitation/woocommerce/global/form-login.php
pure_invitation/woocommerce/global/quantity-input.php
pure_invitation/woocommerce/myaccount/form-edit-account.php
pure_invitation/woocommerce/myaccount/form-edit-address.php
pure_invitation/woocommerce/myaccount/form-login.php
pure_invitation/woocommerce/myaccount/form-lost-password.php
pure_invitation/woocommerce/myaccount/form-reset-password.php
pure_invitation/woocommerce/myaccount/lost-password-confirmation.php
pure_invitation/woocommerce/myaccount/my-account.php
pure_invitation/woocommerce/myaccount/my-orders.php
pure_invitation/woocommerce/myaccount/navigation.php
pure_invitation/woocommerce/myaccount/orders.php
pure_invitation/woocommerce/order/order-again.php
pure_invitation/woocommerce/single-product/add-to-cart/simple.php
pure_invitation/woocommerce/single-product/price.php
pure_invitation/woocommerce/single-product/product-thumbnails.php
pure_invitation/woocommerce/single-product/related.php
pure_invitation/woocommerce/single-product/title.php
pure_invitation/woocommerce/single-product/up-sells.php
pure_invitation/woocommerce/single-product.php
pure_invitation/taxonomy-product_cat.php sagepay

MCrypt: ? No
OpenSSL: ? Yes
OpenSSL Methods: ? Yes
PHP Max_Input_Vars: ? 12500
Hosting IP Address: ? Your hosting IP Address is 127.0.0.1. If you are using SagePay Direct make sure this is entered in to MySagePay
SagePay Form Enabled?: ?
SagePay Direct Enabled?: ? Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-linked
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-01-31 07:12:15 +00:00
Options: ?
Notes: 148
Onboarding: completed WooCommerce Customer/Order/Coupon Export

Automated exports: 0
Custom formats: 1
Next export: Not scheduled Action Scheduler

Complete: 25,394
Oldest: 2023-12-30 12:02:03 +0000
Newest: 2024-01-30 11:38:24 +0000

Failed: 64
Oldest: 2022-07-06 11:41:50 +0100
Newest: 2023-11-06 11:18:36 +0000

Pending: 7
Oldest: 2024-01-30 12:20:03 +0000
Newest: 2024-02-02 08:28:12 +0000 Status report information

Generated at: 2024-01-30 11:40:16 +00:00

Hi @avinashdigit

Greetings from Webtoffee!

To get to the bottom of this, we would like to see those logs from WooCommerce > Status > Logs. They’ll hold some key clues!

In the meantime, here are a couple of quick things you can try:

Firewall Check: Could be worth temporarily disabling your firewall to see if that’s the culprit. If things start working smoothly, then we know where to dig deeper!

API Credentials: Double-check those API credentials you entered for the plugin. Sometimes a stray typo can throw things off track.

Once you’ve had a chance to try these tips and share the logs, we’re sure we can crack this case together!

Here is today logs of this plugin:



2024-01-30T10:50:34+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Credentials ) ------------------->
[
"ASno7cCwnChvbx5LfWxhkNZURyli-KLPZVTl_wXk7WYqgz-hwyjkipiCjDMJWEyMejwWyGlxiyZJPh7T",
"EL-qp_4nXBUpA3ohkXmHEa_EJQhOVEHfEDPG4P3aqfzD001MBQ3PENiXuSzHr3CkmP-rkVYiG2TPVFNk"
]
2024-01-30T10:50:35+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Access token request ) ------------------->
{
"method": "POST",
"timeout": 120,
"redirection": 0,
"httpversion": "1.1",
"sslverify": false,
"blocking": true,
"user-agent": "EH_PAYPAL_EXPRESS_CHECKOUT",
"headers": {
"Authorization": "Basic QVNubzdjQ3duQ2h2Yng1TGZXeGhrTlpVUnlsaS1LTFBaVlRsX3dYazdXWXFnei1od3lqa2lwaUNqRE1KV0V5TWVqd1d5R2x4aXlaSlBoN1Q6RUwtcXBfNG5YQlVwQTNvaGtYbUhFYV9FSlFoT1ZFSGZFRFBHNFAzYXFmekQwMDFNQlEzUEVOaVh1U3pIcjNDa21QLXJrVllpRzJUUFZGTms="
},
"body": "grant_type=client_credentials",
"cookies": []
}
2024-01-30T10:50:35+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Access token response ) ------------------->
{
"scope": "https:\/\/uri.paypal.com\/services\/checkout\/one-click-with-merchant-issued-token https:\/\/uri.paypal.com\/services\/payments\/futurepayments https:\/\/uri.paypal.com\/services\/invoicing https:\/\/uri.paypal.com\/services\/disputes\/read-buyer https:\/\/uri.paypal.com\/services\/payments\/realtimepayment https:\/\/uri.paypal.com\/services\/disputes\/update-seller https:\/\/uri.paypal.com\/services\/payments\/payment\/authcapture openid https:\/\/uri.paypal.com\/services\/disputes\/read-seller https:\/\/uri.paypal.com\/services\/payments\/refund https:\/\/api.paypal.com\/v1\/vault\/credit-card https:\/\/uri.paypal.com\/services\/billing-agreements https:\/\/api.paypal.com\/v1\/payments\/.* https:\/\/uri.paypal.com\/payments\/payouts https:\/\/api.paypal.com\/v1\/vault\/credit-card\/.* https:\/\/uri.paypal.com\/services\/shipping\/trackers\/readwrite https:\/\/uri.paypal.com\/services\/subscriptions https:\/\/uri.paypal.com\/services\/applications\/webhooks",
"token_type": "Bearer",
"app_id": "APP-57055896RP457170D",
"expires_in": 32399,
"nonce": "2024-01-30T10:50:34ZNMRhd5M18QjrBQ-3HHaPaK2doZIbpd-6JtQseHBVIAs"
}
2024-01-30T10:50:35+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Create Order API ) ------------------->
{
"intent": "CAPTURE",
"application_context": {
"brand_name": "Pure Invitation Wedding Invites",
"locale": "en-GB",
"landing_page": "BILLING",
"shipping_preference": "GET_FROM_FILE",
"user_action": "PAY_NOW",
"return_url": "https:\/\/www.pureinvitation.co.uk\/wc-api\/Eh_PayPal_Express_Payment\/?c=order_details&p=https:\/\/www.pureinvitation.co.uk\/checkout\/&intent=CAPTURE",
"cancel_url": "https:\/\/www.pureinvitation.co.uk\/checkout\/?cancel_express_checkout=cancel"
},
"purchase_units": [
{
"amount": {
"currency_code": "GBP",
"value": 268.36,
"breakdown": {
"item_total": {
"currency_code": "GBP",
"value": 225.34
},
"shipping": {
"currency_code": "GBP",
"value": 6.63
},
"tax_total": {
"currency_code": "GBP",
"value": 44.73
},
"shipping_discount": {
"currency_code": "GBP",
"value": 0
},
"discount": {
"currency_code": "GBP",
"value": 8.33
},
"handling": {
"currency_code": "GBP",
"value": 0
}
}
},
"shipping": {
"name": {
"full_name": "Jenny Smith "
},
"address": {
"address_line_1": "33 Grayswood Avenue",
"address_line_2": "",
"admin_area_2": "Coventry",
"admin_area_1": "",
"postal_code": "CV5 8HL",
"country_code": "GB"
}
}
}
]
}
2024-01-30T10:50:35+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Response on Create Order API ) ------------------->
{
"name": "UNPROCESSABLE_ENTITY",
"details": [
{
"field": "\/purchase_units\/@reference_id=='default'\/amount\/value",
"value": "268.36",
"issue": "AMOUNT_MISMATCH",
"description": "Should equal item_total + tax_total + shipping + handling + insurance - shipping_discount - discount."
}
],
"message": "The requested action could not be performed, semantically incorrect, or failed business validation.",
"debug_id": "3158c2f7ce70c",
"links": [
{
"href": "https:\/\/developer.paypal.com\/docs\/api\/orders\/v2\/#error-AMOUNT_MISMATCH",
"rel": "information_link",
"method": "GET"
}
]
}
2024-01-30T10:51:22+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Create Order API ) ------------------->
{
"intent": "CAPTURE",
"application_context": {
"brand_name": "Pure Invitation Wedding Invites",
"locale": "en-GB",
"landing_page": "BILLING",
"shipping_preference": "GET_FROM_FILE",
"user_action": "PAY_NOW",
"return_url": "https:\/\/www.pureinvitation.co.uk\/wc-api\/Eh_PayPal_Express_Payment\/?c=order_details&p=https:\/\/www.pureinvitation.co.uk\/checkout\/&intent=CAPTURE",
"cancel_url": "https:\/\/www.pureinvitation.co.uk\/checkout\/?cancel_express_checkout=cancel"
},
"purchase_units": [
{
"amount": {
"currency_code": "GBP",
"value": 268.36,
"breakdown": {
"item_total": {
"currency_code": "GBP",
"value": 225.34
},
"shipping": {
"currency_code": "GBP",
"value": 6.63
},
"tax_total": {
"currency_code": "GBP",
"value": 44.73
},
"shipping_discount": {
"currency_code": "GBP",
"value": 0
},
"discount": {
"currency_code": "GBP",
"value": 8.33
},
"handling": {
"currency_code": "GBP",
"value": 0
}
}
},
"shipping": {
"name": {
"full_name": "Jenny Smith "
},
"address": {
"address_line_1": "33 Grayswood Avenue",
"address_line_2": "",
"admin_area_2": "Coventry",
"admin_area_1": "",
"postal_code": "CV5 8HL",
"country_code": "GB"
}
}
}
]
}
2024-01-30T10:51:22+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Response on Create Order API ) ------------------->
{
"name": "UNPROCESSABLE_ENTITY",
"details": [
{
"field": "\/purchase_units\/@reference_id=='default'\/amount\/value",
"value": "268.36",
"issue": "AMOUNT_MISMATCH",
"description": "Should equal item_total + tax_total + shipping + handling + insurance - shipping_discount - discount."
}
],
"message": "The requested action could not be performed, semantically incorrect, or failed business validation.",
"debug_id": "2ea963f0de266",
"links": [
{
"href": "https:\/\/developer.paypal.com\/docs\/api\/orders\/v2\/#error-AMOUNT_MISMATCH",
"rel": "information_link",
"method": "GET"
}
]
}
2024-01-30T10:51:35+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Create Order API ) ------------------->
{
"intent": "CAPTURE",
"application_context": {
"brand_name": "Pure Invitation Wedding Invites",
"locale": "en-GB",
"landing_page": "BILLING",
"shipping_preference": "GET_FROM_FILE",
"user_action": "PAY_NOW",
"return_url": "https:\/\/www.pureinvitation.co.uk\/wc-api\/Eh_PayPal_Express_Payment\/?c=order_details&p=https:\/\/www.pureinvitation.co.uk\/checkout\/&intent=CAPTURE",
"cancel_url": "https:\/\/www.pureinvitation.co.uk\/checkout\/?cancel_express_checkout=cancel"
},
"purchase_units": [
{
"amount": {
"currency_code": "GBP",
"value": 268.36,
"breakdown": {
"item_total": {
"currency_code": "GBP",
"value": 225.34
},
"shipping": {
"currency_code": "GBP",
"value": 6.63
},
"tax_total": {
"currency_code": "GBP",
"value": 44.73
},
"shipping_discount": {
"currency_code": "GBP",
"value": 0
},
"discount": {
"currency_code": "GBP",
"value": 8.33
},
"handling": {
"currency_code": "GBP",
"value": 0
}
}
},
"shipping": {
"name": {
"full_name": "Jenny Smith "
},
"address": {
"address_line_1": "33 Grayswood Avenue",
"address_line_2": "",
"admin_area_2": "Coventry",
"admin_area_1": "",
"postal_code": "CV5 8HL",
"country_code": "GB"
}
}
}
]
}
2024-01-30T10:51:35+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Response on Create Order API ) ------------------->
{
"name": "UNPROCESSABLE_ENTITY",
"details": [
{
"field": "\/purchase_units\/@reference_id=='default'\/amount\/value",
"value": "268.36",
"issue": "AMOUNT_MISMATCH",
"description": "Should equal item_total + tax_total + shipping + handling + insurance - shipping_discount - discount."
}
],
"message": "The requested action could not be performed, semantically incorrect, or failed business validation.",
"debug_id": "ede40b03681cc",
"links": [
{
"href": "https:\/\/developer.paypal.com\/docs\/api\/orders\/v2\/#error-AMOUNT_MISMATCH",
"rel": "information_link",
"method": "GET"
}
]
}
2024-01-30T11:00:55+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Create Order API ) ------------------->
{
"intent": "CAPTURE",
"application_context": {
"brand_name": "Pure Invitation Wedding Invites",
"locale": "en-GB",
"landing_page": "BILLING",
"shipping_preference": "GET_FROM_FILE",
"user_action": "PAY_NOW",
"return_url": "https:\/\/www.pureinvitation.co.uk\/wc-api\/Eh_PayPal_Express_Payment\/?c=order_details&p=https:\/\/www.pureinvitation.co.uk\/checkout\/&intent=CAPTURE",
"cancel_url": "https:\/\/www.pureinvitation.co.uk\/checkout\/?cancel_express_checkout=cancel"
},
"purchase_units": [
{
"amount": {
"currency_code": "GBP",
"value": 389.86,
"breakdown": {
"item_total": {
"currency_code": "GBP",
"value": 326.59
},
"shipping": {
"currency_code": "GBP",
"value": 6.63
},
"tax_total": {
"currency_code": "GBP",
"value": 64.98
},
"shipping_discount": {
"currency_code": "GBP",
"value": 0
},
"discount": {
"currency_code": "GBP",
"value": 8.33
},
"handling": {
"currency_code": "GBP",
"value": 0
}
}
},
"shipping": {
"name": {
"full_name": "Jenny Smith "
},
"address": {
"address_line_1": "33 Grayswood Avenue",
"address_line_2": "",
"admin_area_2": "Coventry",
"admin_area_1": "",
"postal_code": "CV5 8HL",
"country_code": "GB"
}
}
}
]
}
2024-01-30T11:00:55+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Response on Create Order API ) ------------------->
{
"name": "UNPROCESSABLE_ENTITY",
"details": [
{
"field": "\/purchase_units\/@reference_id=='default'\/amount\/value",
"value": "389.86",
"issue": "AMOUNT_MISMATCH",
"description": "Should equal item_total + tax_total + shipping + handling + insurance - shipping_discount - discount."
}
],
"message": "The requested action could not be performed, semantically incorrect, or failed business validation.",
"debug_id": "466b2778fac3b",
"links": [
{
"href": "https:\/\/developer.paypal.com\/docs\/api\/orders\/v2\/#error-AMOUNT_MISMATCH",
"rel": "information_link",
"method": "GET"
}
]
}
2024-01-30T11:03:59+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Create Order API ) ------------------->
{
"intent": "CAPTURE",
"application_context": {
"brand_name": "Pure Invitation Wedding Invites",
"locale": "en-GB",
"landing_page": "BILLING",
"shipping_preference": "GET_FROM_FILE",
"user_action": "PAY_NOW",
"return_url": "https:\/\/www.pureinvitation.co.uk\/wc-api\/Eh_PayPal_Express_Payment\/?c=order_details&p=https:\/\/www.pureinvitation.co.uk\/checkout\/&intent=CAPTURE",
"cancel_url": "https:\/\/www.pureinvitation.co.uk\/checkout\/?cancel_express_checkout=cancel"
},
"purchase_units": [
{
"amount": {
"currency_code": "GBP",
"value": 399.86,
"breakdown": {
"item_total": {
"currency_code": "GBP",
"value": 326.59
},
"shipping": {
"currency_code": "GBP",
"value": 6.63
},
"tax_total": {
"currency_code": "GBP",
"value": 66.64
},
"shipping_discount": {
"currency_code": "GBP",
"value": 0
},
"discount": {
"currency_code": "GBP",
"value": 0
},
"handling": {
"currency_code": "GBP",
"value": 0
}
}
},
"shipping": {
"name": {
"full_name": "Jenny Smith "
},
"address": {
"address_line_1": "33 Grayswood Avenue",
"address_line_2": "",
"admin_area_2": "Coventry",
"admin_area_1": "",
"postal_code": "CV5 8HL",
"country_code": "GB"
}
}
}
]
}
2024-01-30T11:03:59+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Response on Create Order API ) ------------------->
{
"id": "8TE060151N860484E",
"status": "CREATED",
"links": [
{
"href": "https:\/\/api.paypal.com\/v2\/checkout\/orders\/8TE060151N860484E",
"rel": "self",
"method": "GET"
},
{
"href": "https:\/\/www.paypal.com\/checkoutnow?token=8TE060151N860484E",
"rel": "approve",
"method": "GET"
},
{
"href": "https:\/\/api.paypal.com\/v2\/checkout\/orders\/8TE060151N860484E",
"rel": "update",
"method": "PATCH"
},
{
"href": "https:\/\/api.paypal.com\/v2\/checkout\/orders\/8TE060151N860484E\/capture",
"rel": "capture",
"method": "POST"
}
]
}
2024-01-30T11:05:58+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Create Order API ) ------------------->
{
"intent": "CAPTURE",
"application_context": {
"brand_name": "Pure Invitation Wedding Invites",
"locale": "en-GB",
"landing_page": "BILLING",
"shipping_preference": "GET_FROM_FILE",
"user_action": "PAY_NOW",
"return_url": "https:\/\/www.pureinvitation.co.uk\/wc-api\/Eh_PayPal_Express_Payment\/?c=order_details&p=https:\/\/www.pureinvitation.co.uk\/checkout\/&intent=CAPTURE",
"cancel_url": "https:\/\/www.pureinvitation.co.uk\/checkout\/?cancel_express_checkout=cancel"
},
"purchase_units": [
{
"amount": {
"currency_code": "GBP",
"value": 389.86,
"breakdown": {
"item_total": {
"currency_code": "GBP",
"value": 326.59
},
"shipping": {
"currency_code": "GBP",
"value": 6.63
},
"tax_total": {
"currency_code": "GBP",
"value": 64.98
},
"shipping_discount": {
"currency_code": "GBP",
"value": 0
},
"discount": {
"currency_code": "GBP",
"value": 8.33
},
"handling": {
"currency_code": "GBP",
"value": 0
}
}
},
"shipping": {
"name": {
"full_name": "Jenny Smith "
},
"address": {
"address_line_1": "33 Grayswood Avenue",
"address_line_2": "",
"admin_area_2": "Coventry",
"admin_area_1": "",
"postal_code": "CV5 8HL",
"country_code": "GB"
}
}
}
]
}
2024-01-30T11:05:58+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Response on Create Order API ) ------------------->
{
"name": "UNPROCESSABLE_ENTITY",
"details": [
{
"field": "\/purchase_units\/@reference_id=='default'\/amount\/value",
"value": "389.86",
"issue": "AMOUNT_MISMATCH",
"description": "Should equal item_total + tax_total + shipping + handling + insurance - shipping_discount - discount."
}
],
"message": "The requested action could not be performed, semantically incorrect, or failed business validation.",
"debug_id": "866efce6d0f80",
"links": [
{
"href": "https:\/\/developer.paypal.com\/docs\/api\/orders\/v2\/#error-AMOUNT_MISMATCH",
"rel": "information_link",
"method": "GET"
}
]
}
2024-01-30T11:06:51+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Create Order API ) ------------------->
{
"intent": "CAPTURE",
"application_context": {
"brand_name": "Pure Invitation Wedding Invites",
"locale": "en-GB",
"landing_page": "BILLING",
"shipping_preference": "GET_FROM_FILE",
"user_action": "PAY_NOW",
"return_url": "https:\/\/www.pureinvitation.co.uk\/wc-api\/Eh_PayPal_Express_Payment\/?c=order_details&p=https:\/\/www.pureinvitation.co.uk\/checkout\/&intent=CAPTURE",
"cancel_url": "https:\/\/www.pureinvitation.co.uk\/checkout\/?cancel_express_checkout=cancel"
},
"purchase_units": [
{
"amount": {
"currency_code": "GBP",
"value": 399.86,
"breakdown": {
"item_total": {
"currency_code": "GBP",
"value": 326.59
},
"shipping": {
"currency_code": "GBP",
"value": 6.63
},
"tax_total": {
"currency_code": "GBP",
"value": 66.64
},
"shipping_discount": {
"currency_code": "GBP",
"value": 0
},
"discount": {
"currency_code": "GBP",
"value": 0
},
"handling": {
"currency_code": "GBP",
"value": 0
}
}
},
"shipping": {
"name": {
"full_name": "Jenny Smith "
},
"address": {
"address_line_1": "33 Grayswood Avenue",
"address_line_2": "",
"admin_area_2": "Coventry",
"admin_area_1": "",
"postal_code": "CV5 8HL",
"country_code": "GB"
}
}
}
]
}
2024-01-30T11:06:51+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Response on Create Order API ) ------------------->
{
"id": "4K855197BS5574435",
"status": "CREATED",
"links": [
{
"href": "https:\/\/api.paypal.com\/v2\/checkout\/orders\/4K855197BS5574435",
"rel": "self",
"method": "GET"
},
{
"href": "https:\/\/www.paypal.com\/checkoutnow?token=4K855197BS5574435",
"rel": "approve",
"method": "GET"
},
{
"href": "https:\/\/api.paypal.com\/v2\/checkout\/orders\/4K855197BS5574435",
"rel": "update",
"method": "PATCH"
},
{
"href": "https:\/\/api.paypal.com\/v2\/checkout\/orders\/4K855197BS5574435\/capture",
"rel": "capture",
"method": "POST"
}
]
}
2024-01-30T11:07:17+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Create Order API ) ------------------->
{
"intent": "CAPTURE",
"application_context": {
"brand_name": "Pure Invitation Wedding Invites",
"locale": "en-GB",
"landing_page": "BILLING",
"shipping_preference": "GET_FROM_FILE",
"user_action": "PAY_NOW",
"return_url": "https:\/\/www.pureinvitation.co.uk\/wc-api\/Eh_PayPal_Express_Payment\/?c=order_details&p=https:\/\/www.pureinvitation.co.uk\/checkout\/&intent=CAPTURE",
"cancel_url": "https:\/\/www.pureinvitation.co.uk\/checkout\/?cancel_express_checkout=cancel"
},
"purchase_units": [
{
"amount": {
"currency_code": "GBP",
"value": 389.86,
"breakdown": {
"item_total": {
"currency_code": "GBP",
"value": 326.59
},
"shipping": {
"currency_code": "GBP",
"value": 6.63
},
"tax_total": {
"currency_code": "GBP",
"value": 64.98
},
"shipping_discount": {
"currency_code": "GBP",
"value": 0
},
"discount": {
"currency_code": "GBP",
"value": 8.33
},
"handling": {
"currency_code": "GBP",
"value": 0
}
}
},
"shipping": {
"name": {
"full_name": "Jenny Smith"
},
"address": {
"address_line_1": "33 Grayswood Avenue",
"address_line_2": "",
"admin_area_2": "Coventry",
"admin_area_1": "",
"postal_code": "CV5 8HL",
"country_code": "GB"
}
}
}
]
}
2024-01-30T11:07:18+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Response on Create Order API ) ------------------->
{
"name": "UNPROCESSABLE_ENTITY",
"details": [
{
"field": "\/purchase_units\/@reference_id=='default'\/amount\/value",
"value": "389.86",
"issue": "AMOUNT_MISMATCH",
"description": "Should equal item_total + tax_total + shipping + handling + insurance - shipping_discount - discount."
}
],
"message": "The requested action could not be performed, semantically incorrect, or failed business validation.",
"debug_id": "9c66b2e37e019",
"links": [
{
"href": "https:\/\/developer.paypal.com\/docs\/api\/orders\/v2\/#error-AMOUNT_MISMATCH",
"rel": "information_link",
"method": "GET"
}
]
}
2024-01-30T11:08:34+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Create Order API ) ------------------->
{
"intent": "CAPTURE",
"application_context": {
"brand_name": "Pure Invitation Wedding Invites",
"locale": "en-GB",
"landing_page": "BILLING",
"shipping_preference": "GET_FROM_FILE",
"user_action": "PAY_NOW",
"return_url": "https:\/\/www.pureinvitation.co.uk\/wc-api\/Eh_PayPal_Express_Payment\/?c=order_details&p=https:\/\/www.pureinvitation.co.uk\/checkout\/&intent=CAPTURE",
"cancel_url": "https:\/\/www.pureinvitation.co.uk\/checkout\/?cancel_express_checkout=cancel"
},
"purchase_units": [
{
"amount": {
"currency_code": "GBP",
"value": 278.36,
"breakdown": {
"item_total": {
"currency_code": "GBP",
"value": 225.34
},
"shipping": {
"currency_code": "GBP",
"value": 6.63
},
"tax_total": {
"currency_code": "GBP",
"value": 46.39
},
"shipping_discount": {
"currency_code": "GBP",
"value": 0
},
"discount": {
"currency_code": "GBP",
"value": 0
},
"handling": {
"currency_code": "GBP",
"value": 0
}
}
},
"shipping": {
"name": {
"full_name": "Jenny Smith"
},
"address": {
"address_line_1": "33 Grayswood Avenue",
"address_line_2": "",
"admin_area_2": "Coventry",
"admin_area_1": "",
"postal_code": "CV5 8HL",
"country_code": "GB"
}
}
}
]
}
2024-01-30T11:08:34+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Response on Create Order API ) ------------------->
{
"id": "4DN9563625216804P",
"status": "CREATED",
"links": [
{
"href": "https:\/\/api.paypal.com\/v2\/checkout\/orders\/4DN9563625216804P",
"rel": "self",
"method": "GET"
},
{
"href": "https:\/\/www.paypal.com\/checkoutnow?token=4DN9563625216804P",
"rel": "approve",
"method": "GET"
},
{
"href": "https:\/\/api.paypal.com\/v2\/checkout\/orders\/4DN9563625216804P",
"rel": "update",
"method": "PATCH"
},
{
"href": "https:\/\/api.paypal.com\/v2\/checkout\/orders\/4DN9563625216804P\/capture",
"rel": "capture",
"method": "POST"
}
]
}

Hi @avinashdigitl,

Thank you for providing the details. Our recommendation to resolve the amount mismatch issue is to enable the “remove line item” option in the plugin settings. This option will only pass the order total to PayPal and not all other amount details.

Hello, we have this option enabled.

– https://prnt.sc/OI-cWBcawJOe

Hello, our customer is also facing an issue, so when they use any Promocode(coupon) and try to place order with PayPal, then their order payment is fail. Can you advice on this point too? Customer can place order easily if they are not using any promo code.

Hi @avinashdigitl,

Kindly let us know if you are using any third-party plugins on your website for purposes such as discounts, taxes, fees, and shipping.

Let us know the plugin names, version numbers (free or premium), and any other relevant details so that we can try to replicate the issue you are experiencing.

Hello, here i am attaching woocommerce system report, also our customer is facing issue only when they try to place order with Coupon code, else for other customer PayPal payment is working fine.

`
### WordPress Environment ###

WordPress address (URL): https://www.pureinvitation.co.uk
Site address (URL): https://www.pureinvitation.co.uk
WC Version: 8.5.2
REST API Version: ? 8.5.2
WC Blocks Version: ? 11.8.0-dev
Action Scheduler Version: ? 3.7.1
Log Directory Writable: ?
WP Version: 6.4.3
WP Multisite: –
WP Memory Limit: 4 GB
WP Debug Mode: –
WP Cron: –
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.58 (Debian)
PHP Version: 7.4.33
PHP Post Max Size: 100 MB
PHP Time Limit: 1200
PHP Max Input Vars: 12500
cURL Version: 7.64.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~buster-log
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 8.5.2
WC Database Prefix: wp_
Total Database Size: 6794.01MB
Database Data Size: 5734.74MB
Database Index Size: 1059.27MB
wp_woocommerce_sessions: Data: 4.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 36.56MB + Index: 10.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 334.89MB + Index: 243.66MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_acl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_blocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_countries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab_ip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab_net: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_log: Data: 6.52MB + Index: 3.52MB + Engine InnoDB
cerber_qmem: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_traffic: Data: 6.52MB + Index: 0.25MB + Engine InnoDB
wp_actionscheduler_actions: Data: 10.02MB + Index: 14.31MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 7.02MB + Index: 6.03MB + Engine InnoDB
wp_bv_activities_store: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_ip_store: Data: 0.28MB + Index: 0.22MB + Engine InnoDB
wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cerber_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cerber_sets: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
wp_cerber_uss: Data: 0.39MB + Index: 0.06MB + Engine InnoDB
wp_commentmeta: Data: 0.39MB + Index: 0.41MB + Engine InnoDB
wp_comments: Data: 150.67MB + Index: 91.27MB + Engine InnoDB
wp_cpf_custom_products: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cp_feeds: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_db7_forms: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
wp_ewwwio_images: Data: 15.52MB + Index: 11.58MB + Engine InnoDB
wp_ewwwio_queue: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_action_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_field_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_form_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_nf3_objects: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_nf3_object_meta: Data: 8.52MB + Index: 0.00MB + Engine InnoDB
wp_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_upgrades: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 19.25MB + Index: 3.53MB + Engine InnoDB
wp_postmeta: Data: 623.98MB + Index: 429.95MB + Engine InnoDB
wp_posts: Data: 407.77MB + Index: 28.09MB + Engine InnoDB
wp_redirection_404: Data: 30.06MB + Index: 10.55MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.25MB + Index: 0.25MB + Engine InnoDB
wp_redirection_logs: Data: 2.52MB + Index: 0.48MB + Engine InnoDB
wp_sbi_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sbi_feed_caches: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_sbi_instagram_feeds_posts: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_posts: Data: 3.02MB + Index: 0.00MB + Engine InnoDB
wp_sbi_sources: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.31MB + Index: 0.33MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 4.25MB + Index: 1.48MB + Engine InnoDB
wp_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_tpcpv3_cbktbl: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_tpcpv3_cronjob_tbl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_tpcpv3_tnxtbl: Data: 51.56MB + Index: 1.23MB + Engine InnoDB
wp_usermeta: Data: 180.72MB + Index: 128.36MB + Engine InnoDB
wp_users: Data: 10.52MB + Index: 11.55MB + Engine InnoDB
wp_utmdata: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 10.52MB + Index: 8.00MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.44MB + Index: 0.50MB + Engine InnoDB
wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 31.56MB + Index: 27.06MB + Engine InnoDB
wp_wc_order_stats: Data: 14.52MB + Index: 11.53MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 5.52MB + Index: 5.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.33MB + Index: 0.63MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 8.52MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 1.52MB + Index: 0.22MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.47MB + Index: 0.17MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wml_entries: Data: 564.56MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_exported_csv_items: Data: 59.09MB + Index: 1.33MB + Engine InnoDB
wp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_emails_log: Data: 32.02MB + Index: 0.19MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 3060.83MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_action_history: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_xlutm: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_xlutmmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 12.52MB + Index: 4.41MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 1.52MB + Index: 0.64MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.27MB + Index: 0.14MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.47MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf: 1
acf-field: 669
acf-field-group: 12
attachment: 9120
custom_css: 2
global_product_addon: 1
nav_menu_item: 74
nf_sub: 6513
oembed_cache: 10
page: 68
post: 95
product: 2427
revision: 321
shop_coupon: 51
shop_order: 98867
shop_order_refund: 565
testimonial: 17
wc_order_email: 10
wc_order_status: 23
wp_cop_email: 38685
wp_global_styles: 2
wpcf7_contact_form: 2
wpcf7r_action: 2
wpcode: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (51) ###

Redirection for Contact Form 7: by Qube One Ltd. – 3.1.2
Advanced Custom Fields PRO: by WP Engine – 6.2.5
WooCommerce Applepay Checkout Gateway v2: by Total Processing Limited – 4.0
Autoptimize: by Frank Goossens (futtta) – 3.1.10
Block Specific Plugin Updates: by Dinesh Karki – 3.3.2
Price Update: Bulk Pricing Editor for WooCommerce: by WPFactory – 1.9.7
Contact Form 7: by Takayuki Miyoshi – 5.8.6
Contact Form CFDB7: by Arshid – 1.2.6.7
Custom Post Type UI: by WebDevStudios – 1.15.1
Duplicate Page: by mndpsingh287 – 4.5.3
Yoast Duplicate Post: by Enrico Battocchi and Team Yoast – 4.5
GTM4WP: by Thomas Geiger – 1.19.1
EWWW Image Optimizer: by Exactly WWW – 7.2.3
Payment Gateway Plugin for PayPal WooCommerce ( Free ): by WebToffee – 1.8.3
Feefo Ratings & Reviews: by Feefo – 1.0.8
WPCode Lite: by WPCode – 2.1.8
Smash Balloon Instagram Feed: by Smash Balloon – 6.2.8
Klaviyo: by Klaviyo
Inc. – 3.3.3

LuckyWP ACF Menu Field: by LuckyWP – 1.0
MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 5.45
Microsoft Clarity: by Microsoft – 0.9.3
Order Export & Order Import for WooCommerce: by WebToffee – 2.4.7
PixelYourSite: by PixelYourSite – 9.4.7.1
Pure Invitation: Colour Choices: by  –
Pure Invitation: Samples: by  –
Pure Invitation: Wishlists: by Dave Houlbrooke  –
Rearrange Woocommerce Products: by Aslam Doctor – 4.2.0
Redirection: by John Godley – 5.4.2
SVG Support: by Benbodhi – 2.5.5
Term Management Tools: by theMikeD
scribu – 2.0.1

Total Processing Card Payments & Gateway for WooCommerce: by Total Processing Limited – 6.0.1
CTX Feed: by WebAppick – 6.4.6
Advanced Order Export For WooCommerce: by AlgolPlus – 3.4.5
Premmerce Permalink Manager for WooCommerce: by premmerce – 2.3.5
WooCommerce Conversion Tracking: by weDevs – 2.0.12
WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.5.0
WooCommerce Opayo (formally SagePay) Form and Direct Gateway: by Andrew Benbow – 4.6.3
WooCommerce Google Analytics Integration: by WooCommerce – 1.8.13
CURCY - WooCommerce Multi Currency Premium: by VillaTheme – 2.3.1
WooCommerce Order Status Manager: by SkyVerge – 1.7.1
WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.11.4
WooCommerce Table Rate Shipping: by WooCommerce – 3.0.4
WooCommerce Xero Integration: by WooCommerce – 1.7.33
WooCommerce: by Automattic – 8.5.2
Yoast SEO: by Team Yoast – 21.9.1
WP Cerber Security, Anti-spam & Malware Scan: by Cerber Tech Inc. – 9.6.1
WP Crontrol: by John Blackbourn & contributors – 1.16.1
WP Mail Logging: by WP Mail Logging Team – 1.12.0
WP Mail SMTP Pro: by WP Mail SMTP – 3.8.1
WP Rollback: by WP Rollback – 2.0.6
WP-Sweep: by Lester 'GaMerZ' Chan – 1.1.8

### Inactive Plugins (16) ###

Breeze: by Cloudways – 2.1.3
Change wp-admin login: by wpexpertsio – 1.1.8
Facebook for WooCommerce: by Facebook – 3.1.9
Heartbeat Control by WP Rocket: by WP Rocket – 2.0.1
Ninja Forms: by Saturday Drive – 3.7.2
Ninja Forms - Campaign Monitor: by The WP Ninjas – 3.0.5
Pure Invitation: Addon Coupons: by Dave Houlbrooke <[email protected]> –
Pure Invitation: Capture: by  –
Pure Invitation: Ninja Forms Colour Swatches: by  –
Query Monitor: by John Blackbourn – 3.15.0
Smush: by WPMU DEV – 3.15.4
WooCommerce Amazon Pay: by WooCommerce – 2.5.1
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WOOCS - WooCommerce Currency Switcher: by realmag777 – 2.3.8
WP-SCSS: by Connect Think – 4.0.2
WP Mail SMTP: by WP Mail SMTP – 3.11.1

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to Woo.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### WC Pages ###

Shop base: ? Page ID is set
but the page does not exist

Basket: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: #104943 - /checkout/
My account: #15881 - /my-account/
Terms and conditions: #67 - /terms/

### Theme ###

Name: Pure Invitation
Version: 1.0.1
Author URL: https://courageous.co.uk/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: pure_invitation/woocommerce/archive-product.php
pure_invitation/woocommerce/cart/cart.php
pure_invitation/woocommerce/cart/mini-cart.php
pure_invitation/woocommerce/checkout/form-checkout.php
pure_invitation/woocommerce/checkout/form-coupon.php
pure_invitation/woocommerce/checkout/form-login.php
pure_invitation/woocommerce/checkout/payment-method.php
pure_invitation/woocommerce/checkout/payment.php
pure_invitation/woocommerce/checkout/review-order.php
pure_invitation/woocommerce/checkout/thankyou.php
pure_invitation/woocommerce/content-product.php
pure_invitation/woocommerce/content-single-product.php
pure_invitation/woocommerce/global/form-login.php
pure_invitation/woocommerce/global/quantity-input.php
pure_invitation/woocommerce/myaccount/form-edit-account.php
pure_invitation/woocommerce/myaccount/form-edit-address.php
pure_invitation/woocommerce/myaccount/form-login.php
pure_invitation/woocommerce/myaccount/form-lost-password.php
pure_invitation/woocommerce/myaccount/form-reset-password.php
pure_invitation/woocommerce/myaccount/lost-password-confirmation.php
pure_invitation/woocommerce/myaccount/my-account.php
pure_invitation/woocommerce/myaccount/my-orders.php
pure_invitation/woocommerce/myaccount/navigation.php
pure_invitation/woocommerce/myaccount/orders.php
pure_invitation/woocommerce/order/order-again.php
pure_invitation/woocommerce/single-product/add-to-cart/simple.php
pure_invitation/woocommerce/single-product/price.php
pure_invitation/woocommerce/single-product/product-thumbnails.php
pure_invitation/woocommerce/single-product/related.php
pure_invitation/woocommerce/single-product/title.php
pure_invitation/woocommerce/single-product/up-sells.php
pure_invitation/woocommerce/single-product.php
pure_invitation/taxonomy-product_cat.php


### sagepay ###

MCrypt: ? No
OpenSSL: ? Yes
OpenSSL Methods: ? Yes
PHP Max_Input_Vars: ? 12500
Hosting IP Address: ? Your hosting IP Address is 127.0.0.1. If you are using SagePay Direct make sure this is entered in to MySagePay
SagePay Form Enabled?: ?
SagePay Direct Enabled?: ?

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-linked
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-02-02 07:12:15 +00:00
Options: ?
Notes: 148
Onboarding: completed

### WooCommerce Customer/Order/Coupon Export ###

Automated exports: 0
Custom formats: 1
Next export: Not scheduled

### Action Scheduler ###

Complete: 26,194
Oldest: 2024-01-01 09:42:23 +0000
Newest: 2024-02-01 09:34:03 +0000

Failed: 64
Oldest: 2022-07-06 11:41:50 +0100
Newest: 2023-11-06 11:18:36 +0000

Pending: 7
Oldest: 2024-02-01 10:44:58 +0000
Newest: 2024-02-02 08:28:12 +0000


### Status report information ###

Generated at: 2024-02-01 09:34:46 +00:00
`

Hi @avinashdigitl,

We have found two plugins below on your site, which might be causing the conflict.

1) Price Update: Bulk Pricing Editor for WooCommerce: by   WPFactory – 1.9.7
2) WooCommerce Table Rate Shipping: by WooCommerce – 3.0.4

Could you please try deactivating each plugin separately and testing the site? This will help us to identify the problematic plugin. Once the issue is resolved, the plugin that was deactivated at that time must be causing the issue.

Hello, we have deactivated below plugin, but we can’t deactivate WooCommerce Table Rate Shipping plugin, as it is main plugin for our Tax rates etc.

– Price Update: Bulk Pricing Editor for WooCommerce

Hi @avinashdigitl,

This can be further investigated only if you can share with us a staging site access. Kindly share the access credentials privately via this link.

Done, staging site details sent

Hi @avinashdigitl,

Thanks for waiting. As we checked your site, It is clear from the log that there is a mismatch in the total, and that is the issue. We placed some orders on the site but are still unable to replicate the issue.

While we debug further, can you give us more information about the discount or coupon added to the order? More details on the order will help us replicate the issue.
?

Hi?@avinashdigitl

We haven’t received a response from you recently. Therefore, we will consider this matter resolved. If you have any further questions, please start a new thread or reply to this thread.