Resizing Not Working

Resize is also not working for me, but I’m not having exactly the same problem.

I’m getting some PHP errors which appear to flow on from each other, and aren’t caught in a try / catch exception case:

Warning: Division by zero in /home/jkirsop/public_html/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_data/class.ngglegacy_thumbnail.php on line 297

Warning: Division by zero in /home/jkirsop/public_html/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_data/class.ngglegacy_thumbnail.php on line 314

Warning: imagecreatetruecolor() [function.imagecreatetruecolor]: Invalid image dimensions in /home/jkirsop/public_html/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_data/class.ngglegacy_thumbnail.php on line 448

Warning: imagecopyresampled() expects parameter 1 to be resource, boolean given in /home/jkirsop/public_html/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_data/class.ngglegacy_thumbnail.php on line 1026

Warning: getimagesize(/home/jkirsop/public_html/wp-content/gallery/productionportfolio/thumbs/thumbs_mg_9787.jpg) [function.getimagesize]: failed to open stream: No such file or directory in /home/jkirsop/public_html/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_data/class.ngglegacy_gallerystorage_driver.php on line 419

Can you two confirm you are getting the same errors if you try to resize images across multiple galleries?

@prosperewebitor: in your case, I’m wondering if you could also try momentarily deactivating your other plugins just long enough to see if the issue is resolved? That one sounds like it could be a plugin conflict.

If either of you is familiar with how to update your plugins files, I’m also wondering if you could try manually refreshing/updating you NextGEN files to confirm everything is installed correctly? There is a guide for how to do this here:

https://www.nextgen-gallery.com/nextgen-gallery-latest-beta

Sorry…messed up the last reply….but yes, I’m getting errors (at least at last update).

Did you try as suggested deactivating all other plugins just long enough to see if the issue goes away?

I’m still getting errors after the upgrade also – the same as I reported above.

The only other plugin I’ve got activated is Akismet.

@jameskirsop – Warning messages are very important for us to sort out and get cleared, would you be able to submit a “Bug Report” with log in credentials for your WordPress installation so our support team / developers can get a closer look at this issue?

Bug Reports: https://www.nextgen-gallery.com/report-bug/

We may need to get FTP credentials to your WordPress installation folder as well. You can add those details to your bug report.

Thanks!

– Cais.

Any luck sorting this out? I’m having the same issue with version 2.0.33. Re-sizing images worked fine for one gallery, but others generate the same series of errors.

@seeker286 – We would like to help you get this sorted out, have you already submitted a Bug Report (https://www.nextgen-gallery.com/report-bug/) for your particular issue?

– Cais.

Thanks to Cais, who found the problem.

The PHP Memory Limit on our shared server was set too low (64MB) to handle to super-large (6MB) images the client had uploaded.

I increased the Memory Limit to 256MB, and it resized the images just fine.

@seeker286 – Thank you very much for the update, GOOD to hear its working well for you now. ??

(Becky)