• Resolved true2thepen

    (@true2thepen)


    Current version of plugin resets database when visiting settings page. Also randomly resets database even though it is set to never reset.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeff Starr

    (@specialk)

    Have not heard of anything like this before, so not sure what is happening. It definitely is not something that happens on default WordPress. So most likely there is some plugin or maybe the theme that is interfering with normal functionality. Best advice would be to do some basic troubleshooting of your theme and plugins, I would be glad to provide a guide if it will be useful for you.

    Plugin Author Jeff Starr

    (@specialk)

    Hi @true2thepen, just wanted to follow up with this. It’s been awhile with no reply, so I hope the issue is resolved? Or if there is anything I can do to help, please let me know. Thank you.

    Thread Starter true2thepen

    (@true2thepen)

    Hello Jeff,

    Apologies for not replying sooner. Have not had anything to report until now. It just did it again. Two different sites – main difference is they have different themes. Common denominator – Banhammer. The other sites it isn’t happening and the theme of one is the same as one of the sites that reset. The other has a completely different theme.

    I can’t spend anymore time on this. I will have to find a different solution. I can’t go around and turn off all plugins save Banhammer to see if they are interfering. The problem only started with a recent update to Banhammer. My previous solution was to remove the code in Banhammer that reset the table. I can’t do this every time Banhammer updates.

    I like what Banhammer is designed to do. The table reset is annoying and is just another nail in the WordPress coffin. Best of luck to you.

    Thanks.

    Plugin Author Jeff Starr

    (@specialk)

    Thanks @true2thepen, will mark this topic as resolved for now. Feel free to post again with any further questions, feedback, etc. Glad to help anytime.

    For the sake of anyone else reading, the issue described in this ticket does not happen normally, rather was caused due to some conflict with another plugin, theme, etc. Normal/proper functionality can be verified at any time by testing the plugin on default WordPress setup.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Resets database to empty when visiting settings page.’ is closed to new replies.