reset user password link in email

Hi Andrea,

I just took a quick check on my site and also on your site, the reset password email on my site returns the reset link correctly. May you check in your template if the URL is attached to the button: https://prnt.sc/EVPihILdjuAH ?

Best regards.

Hi,
The il link is the default of woocommerce.
I attached a screenshot.
Thanks a lot
Andrea

Link: https://drive.google.com/file/d/1WZKCNVV0G84U7e-2w2cn5AdSrXS2FAlt/view?usp=sharing

I see, it’s because you’re using the {set_password_url} shortcode.
It’s supposed to be in the “New account” email, it’s not usable in the “Reset password” email. Please use this one instead: {reset_password_url}

In my email, the tag returns with link like this: https://nimb.ws/uEqWAa

• This reply was modified 2 years, 3 months ago by angelagrey.

Thanks Angelagrey, but with the link {reset_password_url} the users return to the page of request to reset the password. This email is send after the request to reset password by user and the link must go to the page of change that.
You can try online because I using now the {reset_password_url}.

I see. Could you deactivate our plugin for a while and test again? I would need to see how the link works in the default email of WooCommerce. Thank you.

Yes, now the plugin is deactivate.

Thank you. The latest email I receive is also redirecting me to the same page as well. You can check again.

There’s something misconfigured I guess. But I’ve found a post that has the similar issue as yours: https://stackoverflow.com/a/51861072

You may try the solution he suggested