Reset the plugin for new connection

  • Hello,

    I tried to fix the plugin because sync was not working. So I deleted Api keys from woocommerce. Probably that was not a good idea, but now I’m trying to reconnect my store. I deleted my store from printful website. And I supposed that if I delete plugin and reinstall it I will be able to reconnect my store from beginning. But I can’t. Plugin contain old settings. I can’t delete them. How to refresh the plugin to start a new connection from beginning?

    Thanks!

    • This topic was modified 2 years, 1 month ago by handmadehome.
Viewing 1 replies (of 1 total)

  • Hey! It’s possible that you can’t connect due to an incorrect API key that is registered in the Printful plugin. You can try going to WordPress > Printful plugin > Settings. Then make sure that the API keys are deleted and hit the “Save” button. After that, click on the “Connect” button and try connecting again! If nothing works, please email us at [email protected], so we can look into this further.

Viewing 1 replies (of 1 total)
  • The topic ‘Reset the plugin for new connection’ is closed to new replies.