Reset password process does not complete

  • Resolved mfelton

    (@mfelton)


    3 years, 9 months ago

    I am successfully using the login, registration and forgot password screens. However if the forgot password screen is used WP correctly sends a “Password reset” email to the user’s address. However when the unique link in the email is clicked the resulting TML “resetpass” screen appears but does not show any field to login with. The browser seems to ignore the key information.
    In the meantime I have had to resort to the default WP functions for lost password.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeff Farthing

    (@jfarthing84)

    The reset password action should show two password inputs to set a new password. Are you not seeing this?

    Thread Starter mfelton

    (@mfelton)

    Thanks for responding Jeff. No I am not seeing any fields – just a blank page apart from my title of the page.
    As I said it is strange because the other options are working fine.

    Plugin Author Jeff Farthing

    (@jfarthing84)

    Are there any errors in your error log? What if you view the source – is all the expected HTML there?

    Thread Starter mfelton

    (@mfelton)

    Doh! Simple error I’m afraid – I had made a typo in the shortcode, i.e. lostpassword instead of lostpass
    Sorry for wasting your time.
    All good now (apart from stopping spam registrations even with reCaptcha v2)

    Thread Starter mfelton

    (@mfelton)

    Sorry – I meant the typo was in the *reset* shortcode, i.e. resetpassword instead of resetpass.
    Must check before posting!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Reset password process does not complete’ is closed to new replies.