Reset Password not working properly

  • Resolved sagar62

    (@sagar62)


    4 years, 7 months ago

    Reset password in ultimate member plugin working inappropriately.

    The process goes like : –

    I click on reset password I receive a link in mail after clicking it (and the link is valid one) i set the new password but when i try to login through it. It says wrong password.

    Please help

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @sagar62,

    Do you have any caching plugins installed or server side caching active on your server?
    Please make sure to exclude Ultimate member pages from the cache and see if this issue goes away.
    Some security plugins can also cause this issue.

    Regards.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @sagar62,

    …This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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