Reset Password Limit

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @rpclarke41,

    Admins can reset users passwords in WP Dashboard -> User section.

    Regards.

    Thread Starter rpclarke41

    (@rpclarke41)

    Sorry I don’t think I made myself clear. I know how to change passwords.

    I have a user who has reached the the reset limit. I was looking for a way to reset whatever lock is in place to allow the user to request a new password.

    Are you saying the only way to reset is for me to manually change that users’s password?

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @rpclarke41,

    Yes, the admin should reset password manually.

    Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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