Reset Password Form:Invalid Key, Please try resetting the password again

I used the[fed_login]short code

In the login page the password entered is incorrect . And got message to reset password.
When enter the new password and submit
“https://betternowmentalhealth.com/clientportal/?page_type=reset_password&action=fed_forgot”

The message got-“Invalid Key, Please try resetting the password again”

Could you please help me on this?

The page I need help with: [log in to see the link]