Reset destroyed my staging site access

  • Resolved kevinkillion

    (@kevinkillion)


    5 months, 1 week ago

    The doc for installing a new theme says,

    Note: If you are using WordPress Database Reset plugin you should not?click on ‘Select All’ option, as that will delete your user and you’ll be locked out of your site. You only need to remove content you previously added, such as pages, posts, images, etc.

    Great, but neither the theme doc nor the Reset doc says what exactly you SHOULD do when presented with a long list of things that might be chosen to remove. All I can surmise from the text above is to NOT remove users. So, I requested that everything be removed EXCEPT the two items with the word “user”. Here is the results:

    Could not connect to database

    This site is currently experiencing issues. Please try visiting at a later time.

    Yup, it’s creamed and I’m dead in the water. Aaaaaarrrrrrrgggghhhhh!!!!!!

    What SHOULD I have done?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter kevinkillion

    (@kevinkillion)

    Now that we know there is more that should NOT be removed besides the user items. So, which of these SHOULD be removed?

    Plugin Author Alexandru Tapuleasa

    (@talextech)

    Hi,

    Sorry to hear about your issue ??

    The only thing I can think of that would cause the “Could not connect to database” error would be that the reset actually failed and the default tables have not been restored. You can try going over your server’s error log and check if there are any errors around the time you performed the reset.

    You can try going to yourdomain.com/wp-admin/install.php and see if you can reinstall WordPress as that would also restore tables to default.

    But since it’s a staging website it might be simpler to just delete it and recreate it from your hosting panel.

Viewing 2 replies - 1 through 2 (of 2 total)
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