• Resolved Rodrigo Lima

    (@rodrigoflausino)


    Hi! I install the plugin, and in first time the server not installed the “optipng”, and the png convert its disabled. The dev (from host) install the plugin in server, but i can’t find the location to reactivated this.

    How i can activated ? Or this its only for premium service ?

    Thanks in Advanced and sorry for my bad english.

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  • Plugin Author nosilver4u

    (@nosilver4u)

    Hi @rodrigoflausino,
    If PNG compression is disabled, it is most likely because the exec() function is disabled on your site. When that is the case, EWWW IO will only provide free cloud-based JPG compression.
    To get a better idea of what is going on, please provide the debug information from the support tab. You can post it at pastebin.com and then share the link here.

Viewing 1 replies (of 1 total)
  • The topic ‘Reset configurations and png to jpg encode’ is closed to new replies.