• Resolved godwinotaru

    (@godwinotaru)


    Hello guys!

    I am having issues with the WP Cafe plugin.

    The plugin is not sending new reservations notification to users and admin.

    I am wondering why this is happening since I have setup SMTP properly on the website and both the admin and customers receive mails when purchases are made on the site through Woocommerce.

    Also, as shown in the screenshot above, when I enable the following, and I click save changes, they get disabled back:

    • Reservation Confirmation Notification (User)?
    • Reservation Confirmation Notification (Admin)?
    • Reservation Cancellation Notification (User)?
    • Reservation Cancellation Notification (Admin)?

    Please heeeelllllppppp!!!!!!!!!!

    • This topic was modified 1 year, 1 month ago by godwinotaru.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support A Zaman Sagor

    (@azamansagor)

    Hi,

    It seems the only issue is with the SMTP configuration, as the email functionality is working perfectly from our end. If you check the description and follow the link: https://prnt.sc/At4kcdeb4rIX, we might be able to check your site SMTP settings.
    And the disabled email options are only for the premium version. They will be enabled if you have installed it.

    Let us know if you need any further assistance.
    Regards

    Thread Starter godwinotaru

    (@godwinotaru)

    Hello @azamansagor

    This is not an SMTP configuration issue. All the forms on the website are sending mails except the WP Cafe reservation forms

    • This reply was modified 1 year, 1 month ago by godwinotaru.
    Plugin Support A Zaman Sagor

    (@azamansagor)

    This is not supposed to happen. Kindly follow the plugin description here: https://prnt.sc/At4kcdeb4rIX. We will check your site when we get access for the email sending issue.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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