Resend Verification Email

  • Resolved kimphuongtu135

    (@kimphuongtu135)


    3 years, 4 months ago

    Hi,
    When the user click resends the verification email. My user is able to get the new email, however, the token is always similar to the original (the first verification token that user missed). That leads to the issue that the user click to the link and the user gets the issue ” Token is expired” even User choosed resend new verification already. Can you suggest me anyway to fix it ?
    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Sandip Pokhrel

    (@sandippokharel)

    Hi @kimphuongtu135

    Thanks for writing in,

    Would you please provide us the registration URL of you site(if it is public)?
    We will check on this matter and get back to you as soon as possible.
    Also, we are really sorry for the late response.

    Regards!

    Thread Starter kimphuongtu135

    (@kimphuongtu135)

    Hello,
    I am sorry for my late response and here is the link https://ecojustfoodnetwork.org/register/

    Plugin Support Sandip Pokhrel

    (@sandippokharel)

    Hi @kimphuongtu135 ,

    Thanks for writing in,

    We are really sorry for the late response.
    Since this issue is not being replicated in our testing sites, this might be a plugin conflict. Would you please check once?
    For this, deactivate all the plugins except User Registration and then see if the issue occurs or not. If not, activate the plugins one by one to know the faulty one and let us know the result.

    Regards!
    WPEverest Support Team.

    Plugin Support Sandip Pokhrel

    (@sandippokharel)

    Hi @kimphuongtu135

    Since you haven’t written us back for few days/weeks, you are going to mark this ticket as resolved.
    Please let us know if you have any questions.

    Regards!

Viewing 4 replies - 1 through 4 (of 4 total)
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