• Resolved dkance

    (@dkance)


    Hi,

    A large portion of the registered users are not confirming their email address.

    System is working fine so I need to debug.

    How could I send an additional activation email + link from a different email address in case the domain name has been blocked?

    Thanks.

    Regards.

Viewing 9 replies - 16 through 24 (of 24 total)
  • Thread Starter dkance

    (@dkance)

    Thank you for the recommendation @missveronicatv.

    Any suggestions for accessing past non-responded email verification links so I can resend them from another email address?

    Thanks

    @champsupertramp

    @dkance

    If you have implemented the SMTP solution from SendGrid now you can select the users still in “Waiting e-mail confirmation” status in the WP -> Users page and apply the UM Action “Resend Activation email” to those users with your site email address via SMTP.

    Regarding security of your email address you can make a blacklist and other email checks here:

    https://mxtoolbox.com/blacklists.aspx

    How to Test If an IP Address Is on Gmail’s Blacklist:

    https://www.techwalla.com/articles/how-to-test-if-an-ip-address-is-on-gmails-blacklist

    • This reply was modified 3 years, 2 months ago by missveronica.
    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @dkance Are you still having issues?

    Regards,

    Thread Starter dkance

    (@dkance)

    Hi @champsupertramp!

    Thank you for following up.

    Yes, I still do have issues.

    I found out about the “Verified Users extension” which eventually will allow me to activate those unverified registrations.

    This solution will only address past unverified users.

    I changed the registration process avoiding email verification and just using reCAPTCHA. This resolved the current verification issue

    What do you you think?

    Thanks.

    Regards.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @dkance

    The only way to change the admin email is in the UM Email settings. If you have other plugins to relay the email, I guess you can change it from there. I can provide a custom code to switch email, but it’s like you change it in the settings.

    Regards,

    Thread Starter dkance

    (@dkance)

    Hi @champsupertramp,

    Thank you for the suggestion.

    I am not looking to change the admin email.

    My current issue right now is that I have a bunch of unverified, useless partially registered emails that I would like to activate.

    That is the reason I am thinking about using the above mentioned plugin which apparently gives me the possiblity of manually activate those unverified emails.

    My inquiry about your opinion was about this last decision.

    Regards.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @dkance

    I don’t see an issue with using the Verified Users extension to determine if the users haven’t approved their accounts in WP Admin > Users > Verified/Unverified. So are you going to approve them manually because those users who register will be set with Unverified? Do you automatically make the users verify that is set in the User Role settings?

    Regards,

    Thread Starter dkance

    (@dkance)

    Hi @champsupertramp,

    Thank you for the advice.

    I am going to approve these users manually because they are Unverified since the process was suboptimal and almost 50% of the users did not verify their accounts. Currently users are automatically activated as set in the User Role settings.

    Thanks!
    Regards.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Thanks for letting us know.

    Regards,

Viewing 9 replies - 16 through 24 (of 24 total)
  • The topic ‘Resend Email Verification from a different email address’ is closed to new replies.