• Resolved joncon62

    (@joncon62)


    I keep getting intermittent orders where registration information is blank, even though it is marked as required.

    I think I understand what is going on and this can be demonstrated on your website if you follow these steps:

    1) Go to your event: https://event.mage-people.com/events/lunch-cruise-saturdays/

    2) Add an Adult ticket

    3) Navigate away from that page, anywhere, eg click Home in the menu

    4) Click ‘Back’ in the browser to take you back to the event page

    5) You will now have one ticket added without any registration info

    6) Click ‘Register for this Event’ and you can buy a ticket without any registration info.

    7) If you click Adult again before registering then 2 registration details are shown which is good, but if you click Child instead, then only the child ticket registration info is displayed and the Adult ticket is added without any info.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    Hello,

    Thanks for your message. we are checking the issue. This issue will be fixed in the next release.

    Regards.

    Thread Starter joncon62

    (@joncon62)

    Thanks. You may be interested in seeing how I fixed it in my installation. I used this simple bit of jQuery.

    	// Clear all ticket counts on page load
    	// Add Add areYouSure()
    	setTimeout(function(){
    		$('input.etp').val('0');
    	}, 0);
    	$('form').areYouSure();

    The areYouSure() plugin monitors html forms and alerts users to unsaved changes if they attempt to close the browser or navigate away from the page. (Are you sure?).

    https://github.com/codedance/jquery.AreYouSure

Viewing 2 replies - 1 through 2 (of 2 total)
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