Required fields are shown optional

  • Resolved bandrajk

    (@bandrajk)


    1 year, 3 months ago

    Hi there,

    since we made the latest Updates of WordPress and all Plugins we have following issue:

    We defined a field “billing_address_2” to get the house number as an extra field. Since the update the field is shown as “optional” but it is defined as a required field. If you cache reload the checkout step-page then you can see that the red asterisk is shown for a millisecond, then disappears and “optional” is shown.

    I just switched to storefront theme locally and the behaviour is the same.

    Best regards

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter bandrajk

    (@bandrajk)

    Additional Info: We just helped us with a workaround:

    #billing_address_2_field .optional {
	display: none;
}

#billing_address_2_field label:after {
    content: '*';
    display: inline-block;
    color: red;
}

    But still – if you make a cache reload you will see two red astersik and it would be great if we could remove the workaround.

    Plugin Support Dina S.

    (@themehighsupport)

    Please ensure that you have enabled the option “Enable required validation override for address fields.” in the plugin’s Advanced Settings tab.

    Thank you!

    Thread Starter bandrajk

    (@bandrajk)

    Thank you for your reply. The option is enabled. The additional field is integrated since 2 years with that option. It just stopped working like described before.

    Plugin Support Dina S.

    (@themehighsupport)

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Thread Starter bandrajk

    (@bandrajk)

    Hi Diana, yes – I wrote a ticket do your technical team.

    Plugin Support Dina S.

    (@themehighsupport)

    We believe our technical team has adequately addressed your question.

     We are going to mark this thread as resolved.

Viewing 6 replies - 1 through 6 (of 6 total)
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