• Resolved sorakha

    (@sorakha)


    Hello,

    Is there a way to make the Paid Member Subscriptions form fields ‘required’ before registering? (Basically, all of the credit card info)

    They have asterisks next to them but a user can fill in the top half of the form and not the payment info from the subscription fields and register ‘successfully’. They won’t have a paid membership but they’ll have a dud account essentially with no subscription attached to it because they didn’t enter credit card info.

    I can see on the backend Profile Builder > Form Fields that it is currently set to ‘No’ for required for the Subscriptions Plans field, but there is no option to change it to required.

    I checked here: https://www.cozmoslabs.com/docs/profile-builder-2/manage-user-fields/ but the required field doesnt appear as it shows in this documentation for subscription fields.

    Ideally we do not want customers to sign up on the form without also filling out the credit card info for the subscription plan, because the account has no use without a subscription.

    You can test it out on the given page, you can register without filling out any information below ‘Select a Payment Method’.

    Thank you!

    The page I need help with: [log in to see the link]

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