• Resolved romaleg

    (@romaleg)


    Hello!
    i have a shop with digital products only.
    If I choose to pay by card via paypal on the checkout page. Paypal issues fields for the billing address and shipping address, but all my products are digital and I open access to them immediately after payment. Is there any way to disable them?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    thank you for reaching out to us, we are here to help.

    Can you try to set the Default customer location in the General WooCommerce Settings to “shop country/region”. This might avoid this issue from occurring.

    Please let me know if that helps you resolve this issue or if you need more options.

    Kind regards,
    Joost

    Thread Starter romaleg

    (@romaleg)

    Thanks for the answer!
    I changed it as you said, but it didn’t help. PayPal requires to fill in the billing address.

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @romaleg

    sorry about this, I understood that you were talking about the billing fields on the checkout page, but I now understand you are talking about the customer details that can be asked for when you use the black button used for Standard Card Payments.
    This option is a card payment option triggered by our plugin, but all fields that are displayed are managed by PayPal and requested via their server. Our plugin cannot do anything about what it asks for.

    If you want to have control over the credit card option, you will need to start using the advanced card processing option that our plugin provides as well. This option is not available in all countries, so please take a look if your country has got access to this feature. Some more documentation about this feature you can find here.

    Please let me know if you have any more questions regarding this or if we can mark this thread as resolved.

    Kind regards,
    Joost

Viewing 3 replies - 1 through 3 (of 3 total)
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