• Resolved Feyisayo1

    (@feyisayo1)


    Hello, I keep getting the following error in sitekit,

    Data error in Analytics, Request parameter is empty: metrics.

    and under Pagespeed Insights:

    Error: Request parameter is empty: strategy.

    I have tried signing in and out of the google account but the error just won’t stop showing up. If it helps, here are screenshots of what it looks like.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out and providing additional context to what you’re encountering. If you can share the following information we can hopefully ensure the dashboards work as expected:

    1. Can you share any console errors on the same screen with the dashboard errors.
    2. Have the dashboards worked for you successfully previously?
    3. Do the same dashboard errors occur from a browser incognito window?

    Should the same issue occur from a browser incognito window please share your Site Health information. You can share privately via this form if preferred.

    Thread Starter Feyisayo1

    (@feyisayo1)

    1. https://imgur.com/a/EnT0aPN
    2. It worked previously for a short while but suddenly started again
    3. Yes, they occur

    I have tried resetting Site Kit with no luck.

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the update. So we can check your current setup can you please share your Site Health information privately via this form?

    Thread Starter Feyisayo1

    (@feyisayo1)

    Alright, I just did, thank you

    Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for sharing. From inspecting the details provided I noticed a few possible causes. Firstly it looks like your using minification via your optimization plugin, while your publicly accessible REST endpoints are not accessible and there are some additional .htaccess rules.

    Before troubleshooting specific configurations within your optimization plugin can you share whether you encounter the same notice after following the steps below:

    1. Login to your admin panel from a Chrome browser incognito window
    2. Install and activate the Health Check & Troubleshooting plugin.
    3. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    4. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google”
    5. Attempt to setup Site Kit once more

    You can exit troubleshooting mode afterwards.

    Let me know how you get on after attempting the above.

    Plugin Support James Osborne

    (@jamesosborne)

    @feyisayo1 Just following up with you to check if this issue persists? I notice you’re using Site Kit 1.28.0. It would be great to know whether this issue still occurs.

    Hey @feyisayo1,

    Its just a follow-up just to know are you still encountering the issue?

    We are trying to troubleshoot this issue at GitHub repo. Feel free to add information on GitHub in case if you have any further information.

    Best Regards,

    Plugin Support Bethany Chobanian Lang

    (@mxbclang)

    @feyisayo1 As we haven’t received a response and we’ve been unable to replicate this issue, I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Request parameter is empty: metrics’ is closed to new replies.