• Resolved aanandkeerthy

    (@aanandkeerthy)


    I am getting this error frequently: ‘Request header fields too large’. This happens anytime randomly with me and visitors, especially while accessing a quiz or while trying to edit a quiz embedded page. Hosting providers tried their best including PHP update, Increasing PHP and memory limits etc.

Viewing 6 replies - 1 through 6 (of 6 total)
  • sumitsanadhya

    (@sumitsanadhya)

    Hi @aanandkeerthy

    I need to discuss this with my development team. Hopefully, I will get back to you with the solution.

    Regards,
    Sumit

    sumitsanadhya

    (@sumitsanadhya)

    Hi @aanandkeerthy

    Can you please provide the below-given information to troubleshoot the issue?

    1. The quiz URL where you face such an issue.

    2. Screencast of the issue that will demonstrate the issue.

    3. WP version you are using right now.

    4. Error/debug log of your website.

    Looking forward to your reply.

    Regards,
    Sumit

    Thread Starter aanandkeerthy

    (@aanandkeerthy)

    https://www.pilot18.com/dgca-atpl-cpl-aviation-meteorology-full-version-premium-trial-exam/ I got the error last time today in this link.

    As I said, the error is coming every now and then and not to all visitors. However most of the quiz attending visitors are facing the issue. To replicate the issue you may just try attending the exam 2 or 3 times and refreshing the browser.

    image links:

    https://ibb.co/BBH8VwN
    https://ibb.co/Z2JPMDB

    sumitsanadhya

    (@sumitsanadhya)

    Dear @aanandkeerthy,

    Thank you for sharing the information with me. I appreciate your prompt response.

    I would like to discuss this matter further with my development team in order to determine the best course of action. I will keep you updated on our progress and provide you with a solution as soon as possible.

    Thank you for your patience and understanding.

    Best regards,
    Sumit

    sumitsanadhya

    (@sumitsanadhya)

    Hi @aanandkeerthy

    We are not able find any quiz in the link which you shared. Can you please check once and share the exact quiz link with us.

    Regards,
    Sumit

    sumitsanadhya

    (@sumitsanadhya)

    Hi @aanandkeerthy

    We are not able to find any quiz in the link which you shared. Can you please check once and share the exact quiz link with us?

    Regards,
    Sumit

Viewing 6 replies - 1 through 6 (of 6 total)
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