Request for Enhanced User Email Preference Control in Tutor LMS

  • Dear Tutor LMS Team,

    I hope this message finds you well. I have been diligently using your product, Tutor LMS, and I must say it is a remarkable tool that has empowered my eLearning platform. I am extremely satisfied with the range of features and the user-friendly interface. However, recently, I’ve encountered a challenge that I feel the need to bring to your attention.

    I have been exploring options for my users to manage their email preferences, to opt in or out of transactional emails sent out by Tutor LMS related to course enrollment, course completion, and other user activities. Despite my extensive search within your plugin’s features, I have not been able to locate such an option. This has become a bit of a struggle for me, and I believe it is a functionality that may significantly enhance the user experience if implemented.

    In the contemporary digital age, it has become increasingly crucial for online platforms to respect user privacy and adhere to strict spam laws. Users receiving unwanted emails can lead to a range of issues, from annoyed customers to potential legal ramifications under regulations like CAN-SPAM Act, GDPR, and others. Offering users the ability to control their email preferences is no longer a luxury—it is an expectation.

    Providing this feature would allow users to decide the kind of notifications they receive, empowering them with the choice to opt-out if they deem necessary. I am confident that such a feature will not only enrich the user experience but also display our commitment to respecting user privacy and aligning our platform with global best practices.

    I kindly request that you consider the inclusion of user-managed email preferences as a feature in your forthcoming updates. It would significantly improve the user experience and add a layer of user-centric focus, which is always appreciated and beneficial for growth in this digital age.

    I appreciate your time and consideration. I am looking forward to seeing continuous improvements in your excellent plugin.

    Best Regards,

    Alex

Viewing 3 replies - 1 through 3 (of 3 total)

  • Dear @betralife

    Thank you for reaching out to us and for your kind words regarding Tutor LMS. We appreciate your support and are thrilled to hear that our product has been instrumental in empowering your eLearning platform.

    We understand the importance of providing users with control over their email preferences and ensuring compliance with privacy regulations. We apologize for any inconvenience you may have faced in locating an option for users to manage their email settings within Tutor LMS.

    We want to assure you that we take user privacy seriously and are committed to enhancing the user experience. Your suggestion to include a feature that allows users to control their email preferences aligns perfectly with our vision of providing a user-centric platform. We recognize the significance of offering users the ability to opt in or out of transactional emails related to course enrollment, completion, and other activities.

    We greatly appreciate your feedback and will take your suggestion into serious consideration for our forthcoming updates. Our development team will evaluate the feasibility of implementing user-managed email preferences and work towards incorporating this feature into Tutor LMS. We believe that this enhancement will not only improve the user experience but also demonstrate our commitment to privacy and compliance with global best practices.

    We value your input and are grateful for your patience and understanding. Continuous improvement is at the heart of our efforts, and your feedback plays a crucial role in shaping the future of our plugin. We will keep you updated on any developments regarding the inclusion of user-managed email preferences.

    If you have any further questions, suggestions, or concerns, please do not hesitate to reach out to us. We are here to assist you and ensure your experience with Tutor LMS remains exceptional.

    Thank you once again for your support and for being a valued member of our community

    Thread Starter betralife

    (@betralife)

    Dear Tutor LMS Team,

    I am immensely pleased to receive your prompt response. I appreciate your understanding and receptivity towards my suggestion regarding the addition of user-managed email preferences in Tutor LMS.

    It is encouraging to know that you share my vision for a more user-centric platform and that my feedback aligns with your mission of continuous improvement. Your commitment to taking user privacy seriously and considering this feature for future updates is very reassuring.

    I am looking forward to seeing the implementation of this suggestion, as I truly believe it will greatly enhance user experience, promoting user satisfaction and platform integrity.

    I deeply appreciate the dedication of your team in continuously striving to evolve the platform and I am excited to see the forthcoming improvements to Tutor LMS. Your commitment to your customers and readiness to adapt is a testament to why Tutor LMS is such an instrumental tool for eLearning platforms like ours.

    Thank you once again for your attention and support. I am confident in the direction you’re taking and am proud to be a part of your community.

    Best Regards,
    Alex


    Dear Alex,

    Thank you for your heartfelt message and kind words. We greatly appreciate your enthusiasm and support for Tutor LMS. Your satisfaction and success are our top priorities, and we are committed to continuously improving our platform to meet your needs.

    If you have any further suggestions, questions, or feedback, please don’t hesitate to reach out. We are here to assist you every step of the way.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Request for Enhanced User Email Preference Control in Tutor LMS’ is closed to new replies.

Tags