Request for Assistance: Excessive Bandwidth Usage Due to Bots

  • Resolved podenco

    (@podenco)


    1 year, 6 months ago

    Dear wp_chat Team, I hope you are doing well. I am reaching out to you to express a concern I have been experiencing regarding the usage of my website hosted on your platform. Over the past few weeks, I have noticed a significant increase in my bandwidth usage, negatively impacting the speed and performance of my website. After investigating the cause of this issue, I have discovered that a significant portion of this additional traffic is coming from bots excessively indexing my site. I understand that search engine indexing is essential, but this unwanted traffic is having a detrimental impact on the user experience and the associated costs of additional bandwidth usage. I would like to request your assistance in addressing this issue as effectively as possible. Is it possible to implement measures to prevent these bots from accessing my website so frequently or excessively? This could include setting up exclusion rules for unwanted bots or limiting the request rate from specific IP addresses. I am open to any suggestions or best practices that can help mitigate this problem and ensure optimal performance of my website. I greatly appreciate your attention to this matter and any guidance or assistance you can provide. Improving the speed and efficiency of my website is crucial for my online project. Thank you for your time and consideration. Sincerely,

    Miguel Villegas
    https://www.forummusicfestivals.com/

Viewing 1 replies (of 1 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    Hi @podenco ,

    Could you please double-check and be sure you are reaching out to the right support channel here, as I see you created this support thread under our WhatsApp plugin’s channel and your query does not suggest any issue related to the WhatsApp plugin itself!

    Because we are not a hosting company and do not provide such services, I hope you can check again and reach the right channel which you had intended to reach.

    But if by chance, you have an issue with our WhatsApp plugin, please give more clarifying details about it.

    Regards,
    Bruce

Viewing 1 replies (of 1 total)
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