Request Access Locking Users Out
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Hi–
So… I am NOT a web-developer, but I am attempting to manage a website for my team. We have people request access to a private member site using your plug-in. But from the get-go a number of people have had issues logging in again after they’ve registered. At first, I thought they’d just forgotten their passwords, and would delete their account and have them re-register. But after it kept happening, they wrote their passwords down and knew it COULDN’T be that. So… the plug-in seems to be locking some users out. Why? What can I do to fix this in? Please help! Again, I know nothing about programming…
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