Reports problem

Hi Vidkl,

Could you elaborate on how gross sales etc numbers are changed by disabling the plugin?

I run multiple currencies and my woocommerce sales stats are not affected, are your orders still in a state of “processing”?

Cheers

I made a quick video that shows all the info.
https://streamable.com/pk8ff

Also we discovered that the stock/sold items are not correct when the plugin is turned on (you can see the diffrence in the video).

It looks like you still have a lot of orders processing, stock counts, currencies ( rates change every day), nothing is final in the statistics until the order is set to “COMPLETED”.

Do another test when you have no orders processing ( if possible ) and I do not think you will see any issues in your reports.

Just my thoughts,

Let me know how you make out =)

Before going further;
Why does the plugin even need access to stock and reports.

The woocomerce logic is that it counts the stock all the time, your plugin, if I understand correct just operates on completed orders. For us and I believe for other stores as weel that coud be a problem, because you cant send the order out at the same time that the payment arrives if you deal with real world products. Now we have a few payed orders that we cant send products to, becouse of 2 diffrent logics playing at the same time (wooocomerce was counting the stock with one logic, and the actual stock was out, but currency switcher, counted at just completed orders and accepted more orders than there was actual stock)

I don’t mean to be rude, just mean to clear things out, so we understand the workings and align or possibly change …

Thank you, Davor

It is not my plugin, I am not the developer. I am a user similar to you using the plugin and was only offering my perspective to offer some help to you.

Maybe it is best you wait for a reply from the developer to help you clear things up.

All the best of luck to you. =)

Hello,
Sorry for the delay.

WooCommerce by default can’t create reports properly if multiple currencies have been used on purchases because it doesn’t convert the currency values. It considers all values as the base currency. That’s why you noticed the different number in reports when the plugin is off.

What this plugin does with reports is simply filtering the results by currency.
It adds a Reports Currency menu item on the top bar of the reports page.
It allows to visualize reports correctly but you have to do that for each currency.

I hope it helps ??