Reports page broken sometimes

  • Recently, I’ve begun to experience this issue occasionally:

    https://ibb.co/yWFjBrs

    The reports page is completely malfunctioning. I should be seeing a chart with my sales. I’ve observed that the issue sometimes gone and then reoccurs. I assumed that logging in again in incognito mode might resolve it, but it did not. The same problem persists on my phone as well.

    I am using www.remarpro.com service as hosting
    And my woocommerce version is 8.9.0

    Any help will be appreciated.

    Please help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter gileli121

    (@gileli121)

    Here are the errors:

    https://ibb.co/tP7PRRk

    Stef

    (@serafinnyc)

    Hello @gileli121 hard to tell but it appears you have caching on the backend or something. Another app conflicting. Try disabling any cache app and if your server cant turn off caching try adding this to the end of the url for that page. /?nocache=1

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @gileli121,

    I understand the inconvenience you’re experiencing with the reports page.

    The issue you’re facing could be due to a number of factors. Here are a few troubleshooting steps you can try:

    1. Clear your browser cache: Sometimes, old data stored in your browser can cause display issues.
    2. Check for plugin conflicts: Deactivate all your plugins except WooCommerce and see if the problem persists. If it’s resolved, reactivate your plugins one by one to identify the problem plugin.
    3. Check your theme: Switch to a default theme like Storefront or Twenty Twenty-Four. If the issue is resolved, the problem may lie with your current theme.

    I hope this helps.

Viewing 3 replies - 1 through 3 (of 3 total)
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