Reports not working with Cloudflare

  • Resolved paulwylie2

    (@paulwylie2)


    4 years, 9 months ago

    Hi

    I have just installed the latest version of the Google Pagespeed Insights plugin (on the latest version of WordPress) and connected it to the Google API. When I clicked on Start Reporting, the status bar never appeared to show it was creating the report. Also, no calls to the Google API.

    After troubleshooting, I discovered it was Cloudflare causing the problem. When I remove Cloudflare, the reports work fine. When I add Cloudflare back again, the reports stop working. If I only pause Cloudflare, the reports do not work.

    The website is on SiteGround shared hosting with a free Cloudflare account.

    I enabled the ‘API Exceptions Log’ but the log is empty.

    I tried running Google Pagespeed Insights direct from the Google website in a web browser with Cloudflare enabled and the reports work fine.

    In my Cloudflare account, I disabled the requirement for an SSL certificate, cleared/disabled cache, enabled development mode but none of this resolved the issue.

    Any help would be appreciated.

    Many thanks

    Paul

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter paulwylie2

    (@paulwylie2)

    Hi

    Just an update.

    I installed this plugin on another website that had Cloudflare enabled and the reports ran fine.

    After further investigation, it seems that Cloudflare was not setup correct (missing DNS records) on the website that would not run the reports with Cloudflare enabled. The Google Pagespeed Insights plugin identified this. A thank you to this plugin!

    Many thanks

    Paul

    Plugin Author Matt Keys

    (@mattkeys)

    Hey Paul,

    Thank you for sharing your experiences with this and sorry for not responding sooner. I am sure this will be useful for others in the future!

    Matt Keys

Viewing 2 replies - 1 through 2 (of 2 total)
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