Reports not working when HPOS enabled

  • Resolved juzzyjayy

    (@juzzyjayy)


    1 week ago

    I’m really struggling to find a solution to this.
    Since enabling HPOS, Woocommerce Reports no longer works.

    Woocommerce Analytics works perfectly fine but Reports does not work if compatibility mode is disabled.

    Is there a solution to this other than Enabling Compatibility mode?

    I have tried (in various combinations):
    clearing the analytics cache
    cleaning up order data from legacy tables
    deleting custom orders tables.

    I have also tried following the steps other support have posted in the order they stated, changing Woocommerce Analytics Settings:
    Enabling “Completed” in Actionable statuses
    Changing Date type to Date created

    I have tried this on a base site with only the latest version of Woocommerce installed.
    I have seen comments about this on the GitHub repository as well which states it’s been fixed but it hasn’t.
    I have tried syncing orders, then changing back to Posts Storage, then back to HPOS.
    I’ve tried every combination and order of all the above.

    Is there a solution? Am I missing something?
    I understand Analytics is the new way but the Reports show some data that you can’t get in Analytics.

    Any help would be appreciated

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