• Resolved sctdesign

    (@sctdesign)


    No Reports have been automatically created since the 14th of February, even though we have had meetings since then.
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    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor kishanranawat

    (@kishanranawat)

    Hello there,

    Thanks for contacting us.

    We have checked this issue at our end but couldn’t replicate it.

    If you can provide us provide some more information related to the issue, that would be great.

    1) For a post email to get sent, the post should have required categories selected as configured in the active post notification campaign. Can you please confirm if the post has the required categories?

    2) To avoid duplicate emails, the plugin doesn’t send emails on post republishing. Can you let us know if you are republishing the existing post or creating a new one?

    Your inputs regarding the above questions will help us to understand the issue better.

    Let us know if you have any further queries.

    Thank you.

    Plugin Contributor kishanranawat

    (@kishanranawat)

    Hello there,

    We haven’t heard back from you for a while.
    ?
    Do you have any updates for us related to the issue? Is the issue resolved or are you still facing it?
    ?
    ?Please let us know. Also do let us know in case if you have any further queries.`

    Thank you.

    Plugin Contributor kishanranawat

    (@kishanranawat)

    Hello there,

    We haven’t heard from you in a while.

    We hope our previous replies were helpful in resolving your issues.

    I am closing this thread for now. Feel free to reopen it in case if you are still having the issue.

    Also if you have any other queries, then you can open a new thread from here. We will be happy to assist you further.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Reports no longer automatically being created’ is closed to new replies.