• Resolved graphiclux

    (@graphiclux)


    Is there any way to see what customers got sent the email and what products where in the abandoned cart email?

Viewing 2 replies - 1 through 2 (of 2 total)
  • mcsupport

    (@mcsupport)

    Hey graphiclux!

    Thanks for posting!

    Because Abandoned Cart emails pull in customized content per send, it wouldn’t be possible to retrieve an exact copy of the email a Subscriber is sent.

    It would definitely be possible to see which specific Subscribers were sent this email, via the Automation Report by selecting “Sent To” under the “Activity” tab:

    Automation Report

    To get an idea of what the email would look like for example recipients, check out the “View Live Merge Tags” feature:

    Merge Tags

    Merge Tags 2

    I can definitely understand wanting to check out which Customers are sent Abandoned Cart emails and the items left in their shopping cart. I’ve gone ahead and brought this to the attention of our developers as feedback for future plugin versions and documentation.

    Feel free to share any other ideas via our Official Feedback Form here: https://mailchimp.com/contact/feedback/

    Please let me know if you run into any other issues. I’d be more than happy to help!

    – Ruby

    • This reply was modified 8 years ago by mcsupport.
    mcsupport

    (@mcsupport)

    Hey graphiclux,

    It’s nice to virtually meet you. It looks like we had a technical snafu on our end and the screenshots Ruby was trying to share didn’t quite make it through Here is the version with screenshots intact – sorry about that!

    It would definitely be possible to see which specific Subscribers were sent this email, via the Automation Report by selecting “Sent To” under the “Activity” tab:

    https://screencast.com/t/3lRrslRGJ9O

    To get an idea of what the email would look like for example recipients, check out the “View Live Merge Tags” feature:

    https://screencast.com/t/UCIp6I6b76

    https://screencast.com/t/W6ytgOVX

    Hope that helps! And, as always, please feel free to share any other ideas via our Official Feedback Form here: https://mailchimp.com/contact/feedback/

    Cheers!

    Pearl

    • This reply was modified 8 years ago by mcsupport.
Viewing 2 replies - 1 through 2 (of 2 total)
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