Report page unresponsive

  • Resolved Irene

    (@arlinaite)


    3 years, 11 months ago

    A) The scanner used to work fine in my multisite install.
    However today I scanned the site, and when I click any link it freezes.
    I checked the log and I don’t see anything wrong. I mean its not truncated.
    Finally it tooked maybe 15 or 20 minutes to the page to completely download and get interactive, since the scan was ended.
    B) There are two files in the database that according to ninja scanner are potentially dangerous.

    This is the second time that I load the app directly from Phpmyadmin. So I think that It’s maybe a false positive. Can you confirm if I can safely ignore them?

    1)/public_html/phpmyadmin/vendor/tecnickcom/tcpdf/include/tcpdf_static.php
    The highlighted code is inside this snippet:

    /**
     * Return the current TCPDF producer.
     * @return TCPDF producer string
     * @since 6.0.000 (2013-03-16)
     * @public static
     */
    public static function getTCPDFProducer() {
        return "\x54\x43\x50\x44\x46\x20".self::getTCPDFVersion()."\x20\x28\x68\x74\x74\x70\x3a\x2f\x2f\x77\x77\x77\x2e\x74\x63\x70\x64\x66\x2e\x6f\x72\x67\x29";
    }

    2)/public_html/phpmyadmin/vendor/tecnickcom/tcpdf/tcpdf.php
    In this file I didn’t find the highlighted code.

    Can you please tell me how to fix the page unresponsive?
    And in phpmyadmin it’s a false positive?

    Thanks in advance

    • This topic was modified 3 years, 11 months ago by Irene.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author nintechnet

    (@nintechnet)

    The 2 tcpdf issues are false positives. They often trigger the scanner because there’s an obfuscated string in the code (it’s harmless).

    Maybe it was unresponsive because there were too many files to display in the report? Can you try to change the “NinjaScanner > Settings > Advanced Users Settings > Scan report > Display report” to “On multiple pages”?

    Thread Starter Irene

    (@arlinaite)

    “NinjaScanner > Settings > Advanced Users Settings > Scan report > Display report” to “On multiple pages

    This solved the issue, thanks.

    I have a last question:
    I have the “ninja scanner checksum mismatch” always with ultimate-addons-for-gutenberg plugin, which is always updated. What can possibly be the reason?

    Plugin Author nintechnet

    (@nintechnet)

    Did you click on the “View Changes” link below the file(s) in the report, to see the differences with the original file?

    Thread Starter Irene

    (@arlinaite)

    Yes I clicked and they were different, and I replaced it with the repository file.
    However I don’t have a backup of the file replaced.

    Plugin Author nintechnet

    (@nintechnet)

    I installed the plugin and ran a scan but there was no issue.
    Next time it happens to you, please show me a screenshot of the differences between the two files so that I can check it.

    Thread Starter Irene

    (@arlinaite)

    Ok thanks!

    I will come back when I see a new issue.

Viewing 6 replies - 1 through 6 (of 6 total)
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