• Resolved Carlos

    (@carlosicnarf)


    Is there anyone knows why the sender can’t receive an email even though I correctly set the Reply-To: [your-email]?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @carlosicnarf,

    The Reply-To header is just an information for your email client to use that email address instead of From email address when you reply to the email. It has no effect on whether an email to sender is sent from the website. If you want to send an additional email to the sender, you have to activate and configure the “Email (2)” option.

    Thread Starter Carlos

    (@carlosicnarf)

    Thank you @chesio!
    problem solved.
    I didn’t notice it was unchecked.

Viewing 2 replies - 1 through 2 (of 2 total)
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