Reply-To Not Working (1.5.6)

  • JamesBoothroyd

    (@jamesboothroyd)


    9 months ago

    Since the 1.5.6 release the reply-to has not been attributed to the email so when we hit reply to an email from the site which should go back to the customer, it just defaults to our email (I also use Zoho Mail). I rolled back to 1.5.5 & it works fine again with the reply-to field showing.

Viewing 5 replies - 1 through 5 (of 5 total)
  • wildambience

    (@wildambience)

    Same issue here. Replying to an email from the site sends to my admin email rather than the customer email. Reply-To email address is being overridden with the site email address.

    Same here. I thought I replied here? Weird. Anyway, have you updated to 1.5.7?

    I reverted back to 1.5.5 and it fixed my issue.

    • This reply was modified 8 months, 4 weeks ago by Andrew Lima.
    Plugin Author Zoho Mail

    (@zmintegration)

    Hello there,

    We are sorry to hear that you are facing this issue. We would like to check if you had a chance to update the Plugin to the latest version 1.5.7 and see if it works fine.

    Kindly monitor the status with the latest version and write to us at?support [at] zohomail [dot] com?with your account details if you are still facing any issues. We will be happy to assist further.

    Regards,
    Zoho Mail Team.

    Has anyone tried the latest version lol? I’m hesitant to upgrade.

    wildambience

    (@wildambience)

    Yes, version 1.5.7 fixed the issue for me.

Viewing 5 replies - 1 through 5 (of 5 total)
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