Reply To Not Updating

  • Resolved strakerc

    (@strakerc)


    10 months, 2 weeks ago

    So, I am trying to update my MailPoet settings in response to the Google/Yahoo changes. However, despite following those instructions, creating a new domain based email, and updating my site and MailPoet settings, my emails are still being sent at least with the old reply-to email address (not leaving me confident that other settings updated).

    It seems like I can’t upload an image/share a screenshot, but is this something that is common with a simple fix?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Aashik P – a11n

    (@aashik)

    Hi there!

    However, despite following those instructions, creating a new domain based email, and updating my site and MailPoet settings, my emails are still being sent at least with the old reply-to email address (not leaving me confident that other settings updated).

    Just to make sure we’re on the same page, the from address is already updated and the issue is with reply-to address?

    If yes, can you please confirm that the default reply-to address is correctly configured under MailPoet → Settings → Basics, as well as any Emails you have configured under MailPoet → Emails?

    Thread Starter strakerc

    (@strakerc)

    The email is updated in MailPoet → Settings → Basics, yet these settings are not being followed.

    I did not realize I had to update in MailPoet → Emails as well – I just addressed it there, and suspect this will fix the issue! I am currently working on a long post so it will take a little bit to confirm.

    Thank you for the reply, and I will update once I confirm either way!

    Plugin Support Aashik P – a11n

    (@aashik)

    Hi there!

    I did not realize I had to update in?MailPoet → Emails?as well – I just addressed it there, and?suspect?this will fix the issue! I am currently working on a long post so it will take a little bit to confirm.

    This is required depending on the original details entered while setting up the email.

    Let us know how it goes!

    Thread Starter strakerc

    (@strakerc)

    It worked – thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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