Reply to Email

  • Resolved its7eleven

    (@its7eleven)


    6 years, 8 months ago

    Hello
    I have a problem with the reply to email function. I added the SLUG “%e_mailadresse%” it is the one from the form field “E-Mail”. If i send the form it takes every time the admin email as sender and not the one from the user. What did i wrong? Could you help me?

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor christiechirinos

    (@christiechirinos)

    Hi there,

    Thanks for using Caldera Forms, we’re glad you’re a part of our community.

    As shown in our documentation about the email reply-to function, your emails will show as sent from the admin email with a reply-to email of the user pulling from the magic tag: https://calderaforms.com/doc/setting-caldera-forms-email-notification/

    This is because if your server sent an email that says it’s “from” the user-submitted email, most email clients will mark this as SPAM and not deliver it.

    This is one of the many problems the Pro version of Caldera Forms, Caldera Forms Pro, addresses with our enhanced email delivery. You can see more information at calderaforms.com/pro.

    I hope this helps!

    Thread Starter its7eleven

    (@its7eleven)

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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