Reply to CC?

  • Resolved Marc G

    (@nuevavidatv28)


    10 months, 1 week ago

    Is there a way to have a CC in the ticket responses? if this is an add-on please let me know which.

    Essentially I would like to be able to have my agent respond to a ticket and send the email to the opener / user email as well as be able to add a CC email address.

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