• Resolved susantau

    (@susantau)


    I’m a beginner with Ninja Forms, and I am liking this plugin very much. I’ve done my homework, read documentation, watched tutorials on YouTube and Lynda.com – and now I’ve set up a Contact Us form for our website that is working except for one niggling issue:

    When I click to reply to an email notification, the email address that appears in the Reply-To field of my message appears two times, like so:

    Subject: New DocScapes message from Jane Doe
    Date: Thu, 3 Jan 2019 17:42:18 +0000
    From: DocScapes site visitor mail <[email protected]>
    Reply-To: [email protected] <[email protected]>
    To: [email protected]

    Instead of this, I would like the website visitor’s name to appear next to their email address, like so:
    Reply-To: Jane Doe <[email protected]>

    I tried inserting {field:name} beside {field:email} in the Notification Email’s Reply-To field, but a red error message displays at the bottom of the contact form page after SUBMIT is clicked announcing an invalid value was in that field.

    Is there a way to show the visitor’s name beside the email address in the reply-to instead of their email address being repeated twice?

    Thanks!

    The page I need help with: [log in to see the link]

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